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I was referred to Healthy Paws by a friend who absolutely loves it. Her dog was hit by a car (he's okay! Just a few bruises) and she said she was very happy with Healthy Paws and that she received her check back quickly. My mother and I did our research before committing to any insurance company and this one seemed to be the best one out there. My dog got sick only a few months after we registered. We were so glad to have this insurance when he got sick because we know how expensive hospital bills could get and it was definitely peace of mind knowing that it wasn't all coming out of our pockets. The staff that I have spoken with, whether through email or by phone (a different person every time), has been so helpful and friendly. Will recommend to anyone with a pet!

I must say that Embrace is the best. They took longer than normal to pay which made me a little nervous but that was due to a new system they installed but payment was still received in time for my credit card bill. They paid exactly what I was excepting.

I rescued a wonderful 2 year old dog (Dee Dee) from an animal orphanage in September 2011 and carefully researched pet insurance plans before choosing Trupanion. In June 2012 my high energy, always happy dog became very lethargic. Testing revealed a diagnosis of diabetes and our world changed overnight. Dee Dee now receives an insulin shot twice a day, eats special dog food specific to her condition, and has blood work periodically to check her insulin level. If I did not have pet insurance, I would have had to return DD to the animal orphanage because I could not afford her medical care. Since the diagnosis, I've paid my $100 deductible and have been reimbursed 90% for DD's diagnostic testing, blood work, insulin, syringes and a portion of her food. Knowing that these expenses are reimbursable gives me peace of mind - getting pet insurance was a smart move and Trupanion was a great choice. The reimbursement process has been easy and fast. Their customer service representatives have been very helpful and always pleasant.

I rescued a wonderful 2 year old dog (Dee Dee) from an animal orphanage in September 2011 and carefully researched pet insurance plans before choosing Trupanion. In June 2012 my high energy, always happy dog became very lethargic. Testing revealed a diagnosis of diabetes and our world changed overnight. Dee Dee now receives an insulin shot twice a day, eats special dog food specific to her condition, and has blood work periodically to check her insulin level. If I did not have pet insurance, I would have had to return DD to the animal orphanage because I could not afford her medical care. Since the diagnosis, I've paid my $100 deductible and have been reimbursed 90% for DD's diagnostic testing, blood work, insulin, syringes and a portion of her food. Knowing that these expenses are reimbursable gives me peace of mind - getting pet insurance was a smart move and Trupanion was a great choice. The reimbursement process has been easy and fast. Their customer service representatives have been very helpful and always pleasant.

It seems like 90% coverage after deductible is a bit of a stretch. It ended up being about 60-65% but it was a fairly quick response.

It seems like 90% coverage after deductible is a bit of a stretch. It ended up being about 60-65% but it was a fairly quick response.

Follow-up from initial claim was very fast. Excellent customer service by keeping me informed of progress of my claim.

Follow-up from initial claim was very fast. Excellent customer service by keeping me informed of progress of my claim.

Pets Best is really great! They are super friendly and are willing to quickly answer questions when I call if I have any about my policy. My claim form was dealt with SUPER FAST, I received a check probably 3 days after I filed. Very amazing! The only complaint I have is that dental is not included with my policy. I think there is another policy you can get with that, but I wish they would include that.

My dog is just under a year old, and I've recently had to take him to several vet appointments and run various tests, x-rays, do an ultrasound, etc. It's been the first time since I got him the insurance at 8 weeks that I've actually started utilizing it. I've been very happy with how quickly Healthy Paws has processed the claims I've sent in, and sent reimbursement checks once I reached my deductible.