Excellent and easy to use
I have been with Trupanion for over two years and find them very helpful and easy to use. When I have a claim, they follow up promptly and I receive payment in a timely manner. They have also helped find me ways to save on my premiums.
- INSURER:
Trupanion
- POSTED: 11/01/2012
- BY: Kate
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Excellent Pet Insurance
This was another claim that was paid for fees pertaining to my dog's injury.
- INSURER:
Trupanion Canada
- POSTED: 10/31/2012
- BY: Lily
- BREED: Weimaraner
- AGE OF PET: 7 - 10
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Excellent Pet Insurance
This was another claim that was paid for fees pertaining to my dog's injury.
- INSURER:
Trupanion
- POSTED: 10/31/2012
- BY: Lily
- BREED: Weimaraner
- AGE OF PET: 7 - 10
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I love Embrace!
Embrace has been a great insurance product for my little Coton de Tulear. I love the Wellness Part of the Policy because it is a "Health Savings Account" for my dog. I know that all of her flea,tick, and heartworm meds are covered and also her yearly shots and physical exam. She is a healthy breed and I want to keep her in good health.
- INSURER:
Embrace
- POSTED: 10/31/2012
- BY: Dorothy
- BREED: Coton De Tulear
- AGE OF PET: 7 - 10
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Do what they say they will do
There was an error on the resolution of a claim for one of my dogs. I called, spoke with a rep, and the problem was resolved within an hour. I call that incredible service. They told me what they would do, and did it immediately. This is how you retain customers. I am very pleased with their desire to answer all questions and promptly.
- INSURER:
Embrace
- POSTED: 10/31/2012
- BY: Betty
- BREED: West Highland White Terrier
- AGE OF PET: 0 - 3
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WONDERFUL SERVICE!!
I have only been with Embrace for a little while, and I must say that I am certainly glad that I made the choice to carry pet insurance with Embrace! My Siberian Husky had been having issues with roundworms and a leaky bladder. After the hustle and bustle of a few animal hospital and visits to the vet,I submitted my claims to Embrace. Within a couple of weeks, I received checks deposited into my bank account. I especially love the Wellness coverage, it's fantastic!
- INSURER:
Embrace
- POSTED: 10/31/2012
- BY: LaTasha
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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Thank you!
Submitting a claim with Embrace is very streamlined and simple! You can print out a claim form and leave it with your pet's chart at the vets office.
Throughout the entire claim review process, I was advised of the claim status through customer service as well as being able to check the status on-line.
Bottom line, Embrace rocks! Customer service is excellent and I am thankful for choosing Embrace for our needs, as it seemed to be the best fit at the time, and now I know I made the right choice.
- INSURER:
Embrace
- POSTED: 10/31/2012
- BY: Kathleen
- BREED: Standard Poodle
- AGE OF PET: 7 - 10
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They'll Penalize You
My dog was diagnosed with epilepsy and I incurred over $3,000 in Neurology Veterinary bills. They paid 80% of that amount as promised. However about two months later, I received a letter stating that they were dropping my coverage in future to pay only 50% of any subsequent claims. The letter also stated that they would revisit this in six months time. I had no further claims and they finally reinstated the 80% coverage ... Four years later. So beware, they will pay the claim but penalize you for making it.
- INSURER:
Petsecure
- POSTED: 10/30/2012
- BY: Sally
- BREED: Miniature Pinscher
- AGE OF PET: 7 - 10
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Morkie
Good but if you have a deductible it's a little misleading. Without a deductible it's great.
- INSURER:
Trupanion
- POSTED: 10/30/2012
- BY: Marco
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Morkie
Good but if you have a deductible it's a little misleading. Without a deductible it's great.
- INSURER:
Trupanion Canada
- POSTED: 10/30/2012
- BY: Marco
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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