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Our 2-1/2 year old Whippet was experiencing lameness in his front legs. After an evaluation, he was diagnosed with multiple tendon issues in both shoulders. Initial diagnostics and treatment, including surgery, totaled over $6700. While the claim evaluation by Embrace took a bit longer than expected, they contacted us during the process to advise of the status and apologized for the delay. In the end, they covered everything, with the exception of prescriptions, (which we expected, as we did not opt for prescription coverage). After satisfying the deductible, the balance of the claim was paid at the full 80%, as the policy had stated it would be. We are very happy with the coverage and service provided by Embrace. So happy, in fact, that we have just added our third dog to our policy with Embrace, and we gladly recommend this pet insurance to our friends.

Trupanion readily reimbursed for my dog's TPLO corrective surgery. There were no significant hassles with processing the claim.

Trupanion readily reimbursed for my dog's TPLO corrective surgery. There were no significant hassles with processing the claim.

I am very please with the service I got from Pets Best! My do is almost 8 and I began to worry about her health. She has been healthy and wanted to keep her that way. One might not know what will happen when she gets older, so wanted to protect her and myself as well. I submitted a claim on Monday and on Friday it had been paid. You are AMAZING Pets Best!

We have had ASPCA for several years. It's the second pet insurance we have tried. We have been very satisfied with the reimbursements we have received. I would recommend them highly. The customer service has been great too.

One of my older dogs (11) was out playing in the backyard. He was fine when he came in, that night, limping a little, and by the next day, his back legs were paralyzed. He was put to sleep two days later after discovering he'd ruptured a spinal disc. NOTHING could be done. I have insurance with ASPCA. I BORROWED money to pay the vet bill. With a $100 deductible, they are giving me a little more than 50% back - I am SO upset! It's bad ENOUGH that I lost my dog, and now I don't get most of the $$ I had to spend back? WHY bother with this insurance! When I get a puppy, I will NOT use this insurance! PLUS they are EXTREMELY slow doing the claims!

Well I have an awesome veterianarians office/hosptial (VCA animal hospital) they filed my embrace claim for me and took care of the hassle. Embrace notified me of the claim and I should be receiving my first check soon. My dog is a very healthy, playful, loving and gentle 4month old Labrador! Thank you Team Embrace!! #awesome #spreadtheword

A little disappointed with scope of claim that is not covered but overall very satisfied.

A little disappointed with scope of claim that is not covered but overall very satisfied.

Fantastic customer service, fast claim filing. Covers a lot of costs even wellness exams!