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Have 6 yr old lack lab filed one claim $400 last year got back small portion as they claimed "pre existing" which it was not. Had to fight them for weeks t get that. I have been with same vet his entire life and no pre existing---. I changed to them after being w same insurance for 5 yrs as I heard some great things about them. My policy for year was $600 last year. Just got renewal notice and it has triple premium on 2nd year to almost $1400 for one year. My dog is perfectly healthy and great vet record. This is crazy!!!!!! Go with embrace or petplane

Great! Easy to work with and fast reimbursement! Staff is very helpful in claim process.

Great! Easy to work with and fast reimbursement! Staff is very helpful in claim process.

Keeping a yellow lab relaxed and off her paw after surgery is quite a challenge. Getting reimbursed for her claims was the easiest part! In addition simple forms and speedy processing, the rep even contacted me to see how she was doing! I received the reimbursement before my credit card bill even came!

I submitted two wellness claims for my bulldog and bull mastiff and received a response and reimbursement immediately. It is wonderful to be reimbursed for services and products that you would do to keep your pets healthy.

Our 2-1/2 year old Whippet was experiencing lameness in his front legs. After an evaluation, he was diagnosed with multiple tendon issues in both shoulders. Initial diagnostics and treatment, including surgery, totaled over $6700. While the claim evaluation by Embrace took a bit longer than expected, they contacted us during the process to advise of the status and apologized for the delay. In the end, they covered everything, with the exception of prescriptions, (which we expected, as we did not opt for prescription coverage). After satisfying the deductible, the balance of the claim was paid at the full 80%, as the policy had stated it would be. We are very happy with the coverage and service provided by Embrace. So happy, in fact, that we have just added our third dog to our policy with Embrace, and we gladly recommend this pet insurance to our friends.

Trupanion readily reimbursed for my dog's TPLO corrective surgery. There were no significant hassles with processing the claim.

Trupanion readily reimbursed for my dog's TPLO corrective surgery. There were no significant hassles with processing the claim.

I am very please with the service I got from Pets Best! My do is almost 8 and I began to worry about her health. She has been healthy and wanted to keep her that way. One might not know what will happen when she gets older, so wanted to protect her and myself as well. I submitted a claim on Monday and on Friday it had been paid. You are AMAZING Pets Best!

We have had ASPCA for several years. It's the second pet insurance we have tried. We have been very satisfied with the reimbursements we have received. I would recommend them highly. The customer service has been great too.