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In the past 3 years since insuring our dogs with Embrace, we have submitted 2 claims. Both these claims were dealt with entirely to our satisfaction and I would sincerely recommend this insurance to other pet owners.

We joined Trupanion only 5 months ago. Just a few month after joining, we discovered a peanut size mass in my 11-yr old dog's anal sac. After being removed we unfortunately found out it is cancer and cells were still remaining in his anal sac. We have had several visits to the oncologist to figure out the right options and meds for him. It took about 3-weeks after our first claim was submitted to receive the first check since they review your pet's previous medical records, but the first check came with checks for the additional 4 claim that were submitted - almost $1800! In such an already emotional and stressful time Trupanion has given me the greatest peace of mind. I know with Trupanion I am giving him the best healthcare available, not just the best healthcare I can afford.

We joined Trupanion only 5 months ago. Just a few month after joining, we discovered a peanut size mass in my 11-yr old dog's anal sac. After being removed we unfortunately found out it is cancer and cells were still remaining in his anal sac. We have had several visits to the oncologist to figure out the right options and meds for him. It took about 3-weeks after our first claim was submitted to receive the first check since they review your pet's previous medical records, but the first check came with checks for the additional 4 claim that were submitted - almost $1800! In such an already emotional and stressful time Trupanion has given me the greatest peace of mind. I know with Trupanion I am giving him the best healthcare available, not just the best healthcare I can afford.

Excellent company! Would highly recommend them

Excellent company! Would highly recommend them

Before adopting a new companion, we went through the medical expense records of our last pet George. We realized that we had spent over $5000 on him his last 2 years of life due to an issue with the nerves in his lower spine. He had a tendency to rush up to other dogs to say "Hi!" only to be bitten by the other dog (several times). While we don't expect the same type of issues with our new companion, we decided it would be best to get insurance for him just in case. Recently our dog, "Buddy", was not eating and had become extremely lethargic. We needed to take him in to the vet. Such a relief to know that he is covered and finances don't enter into the equation. Buddy had to have x-rays and blood work done. We keep the pet insurance forms at our vets office and they send the paperwork into Healthy Paws. Buddy was at the vet on a Monday and Healthy Paws had a reimbursement check to us by Thursday. Healthy Paws always follows up with an email to make sure that our fuzzy friend is feeling better. They also support pet shelters and animal rescue groups which is a real plus ++ for us since that's where our best friends come from. The level of service they provide is far and above anything I receive from my (human) family's insurance plan. I would recommend Healthy Paws to anyone who cares about their fuzzy friends.

Everyone at Embrace is always very courteous, whether responding by email or communicating by phone. They don't try to trick you or skirt around your issue. My only suggestion to better serve Embrace's clients is to have one, and only one, representative handle the claims submitted on one date. That way, they can accurately review the claims and alleviate the back and forth questions due to multiple claims being submitted at one time. Also, and I have been advised that this is being worked on, the issue of not being able to view your claims online if you are using an Ipad or Iphone needs to be resolved. My recent claims were handled within a few weeks and both service personnel were helpful.

It can not get any better than Healthy Paws!! I submitted my claim via email at 2 p.m. on Wednesday. The next day, at 8:15 a.m. I receive an email stating that the claim was processed and the check is on the way!!! This is not a one-time event either! My other claims, sent by mail, also had an outstanding turn-around time. The customer support team is also very friendly, caring, and supportive. No need to shop around . . . this is the best!!

I've had ASPCA Pet Insurance for my dog over several years now, and we're quite pleased with it. As our needs have changed, I've been able to get clear explanations from customer service & to keep coverage at an affordable level. And when Poko has had the occasional injury, this company has been prompt & fair with vet bill reimbursements. Can't ask for anything more!

I have had nothing but great experiences with Embrace Ins. Never a surprise, they have always gone out of their way to explain my dogs coverage and are more than generous. I only wish they had health insurance for people!