Mediocre
I was disappointed that the reimbursement was on 50% I thought there was a $250 deductible.
- INSURER:
Trupanion Canada
- POSTED: 10/07/2012
- BY: Cheryl
- BREED: Miniature Poodle
- AGE OF PET: 7 - 10
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Mediocre
I was disappointed that the reimbursement was on 50% I thought there was a $250 deductible.
- INSURER:
Trupanion
- POSTED: 10/07/2012
- BY: Cheryl
- BREED: Miniature Poodle
- AGE OF PET: 7 - 10
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Very reliable and great customer service
Had to file a number of invoices for an ongoing illness for my dog. Customer service people were very professional and helpful.I've been with Embrace for 5 years and very happy with their services.
- INSURER:
Embrace
- POSTED: 10/07/2012
- BY: Pete
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fantastic!
My cat has been insured by Trupanion for more than 4 years. Claims are processed in a timely manner and the service is impeccable. I had my doubts when I thought of purchasing pet insurance but now am so glad I did! In the past year alone my little old man developed diabetes and arthritis. I don't know how I would have afforded the high quality care he needs without Trupanion insurance.
- INSURER:
Trupanion Canada
- POSTED: 10/07/2012
- BY: Kim
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
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Fantastic!
My cat has been insured by Trupanion for more than 4 years. Claims are processed in a timely manner and the service is impeccable. I had my doubts when I thought of purchasing pet insurance but now am so glad I did! In the past year alone my little old man developed diabetes and arthritis. I don't know how I would have afforded the high quality care he needs without Trupanion insurance.
- INSURER:
Trupanion
- POSTED: 10/07/2012
- BY: Kim
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
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Overall positive experience with ins.
I think your ins. program has improved. I was surprised at how quickly I received a response. I have had your ins. for years and I am very satisfied. My only suggestion is that you review your recurring illness policy and perhaps make it more appropriate to reality-illnesses recur and/or take longer than expected to resolve, just like in people. If someone is paying ins. for years and rarely making claims, I would think that some fairness should be involved by your company.
- INSURER:
ASPCA
- POSTED: 10/07/2012
- BY: Janet
- BREED: Shetland Sheepdog
- AGE OF PET: 7 - 10
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I love these Embrace guys!
I have found Embrace just recently, as my puppy is only 4 months old. But my communications with them has been nothing short of pleasure so far. I have already submitted the first claim for the welness stuff (preventative shots, exam). It was processed within just a few days, and I immediately received e-mail as soon as it was completed. These guys are awesome!!! And always very personal - one of the Embracer even asked me to give my puppy tommy rub for her, which was very unexpected and sweet.
- INSURER:
Embrace
- POSTED: 10/07/2012
- BY: Alina
- BREED: Pomeranian
- AGE OF PET: 0 - 3
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Saved up thousands!
Easy forms to fill out. Quick response from company and no hidden issues with regards to coverage. Cheques are mailed out quickly. Very happy with this insurance. It has saved us thousands.....literally.
- INSURER:
Trupanion Canada
- POSTED: 10/06/2012
- BY: Erin
- BREED: Shar-pei
- AGE OF PET: 7 - 10
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Saved up thousands!
Easy forms to fill out. Quick response from company and no hidden issues with regards to coverage. Cheques are mailed out quickly. Very happy with this insurance. It has saved us thousands.....literally.
- INSURER:
Trupanion
- POSTED: 10/06/2012
- BY: Erin
- BREED: Shar-pei
- AGE OF PET: 7 - 10
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Tremendous service!!!
Alex and the other Embracers who process and assist with my claims have been phenomenal. I'm *so* impressed with the compassion and real caring that everyone shows.
And my two rescued kitties say "Meow!" which, in human language, means "Ditto!"
- INSURER:
Embrace
- POSTED: 10/06/2012
- BY: Alice
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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