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So far it's ok .. Takes a long time for claim

Our dog was happily playing ball with another dog at an official off Leash Park in Vancouver when someone entered the park with a highly aggressive dog. The dog just ran straight for the two dogs and started attacking. In seconds the dog had torn through my dog. My husband risked himself and pulled the dog off. Sadly while attending to the injured dog, the vicious dog and owner took off. Trupanion was there for us. Did not expect to need it but … we had insurance.

Our dog was happily playing ball with another dog at an official off Leash Park in Vancouver when someone entered the park with a highly aggressive dog. The dog just ran straight for the two dogs and started attacking. In seconds the dog had torn through my dog. My husband risked himself and pulled the dog off. Sadly while attending to the injured dog, the vicious dog and owner took off. Trupanion was there for us. Did not expect to need it but … we had insurance.

Embrace has given me peace of mind for my Weimaraner Layla's health - we have used another carrier but for the last 4 years Embrace has been superior in every way. Highly recommend.

Chauncy has liver problems, every few months he has to get blood work to check his levels. I am very grateful for the way Pets Best has been. They have always been great in customer service and payment. I am very pleased to have chosen a great company. I purchased insurance in case of him running into the street little did I know that my rescue had problems. After discovering the CEO of company left another named company because he actually cared about our family members and didn't like how things were done at his previous job, he started his own. I am so glad he did.

I used to tell all my patients to get trupanion ins for there pets, after my golden retriever had trouble getting up stairs I took her in for exam and xrays turns out she has hip dysplasia. I submitted bill and it is over 30 days and keep being told in review.My golden got very sick within 2days and they have only paid 2 claims as of yet.They say never received claim.So they lost claim and don't want to pay on claim for diagnosis of hip dysplasia I feel they are stalling and will come up with an excuse to not pay because they think I new about it because I was giving her pain meds said no record of being prescribed but her oncologist told me okay to give. All in all very frustrated with trupanion .

I used to tell all my patients to get trupanion ins for there pets, after my golden retriever had trouble getting up stairs I took her in for exam and xrays turns out she has hip dysplasia. I submitted bill and it is over 30 days and keep being told in review.My golden got very sick within 2days and they have only paid 2 claims as of yet.They say never received claim.So they lost claim and don't want to pay on claim for diagnosis of hip dysplasia I feel they are stalling and will come up with an excuse to not pay because they think I new about it because I was giving her pain meds said no record of being prescribed but her oncologist told me okay to give. All in all very frustrated with trupanion .

I took out a policy on a labrador retriever puppy in June of 2011. About six months later he was diagnosed with Entropian Lower Eyelids. I had to take him into the Opthamoligist 4 times for re-tacking procedures and finally the time came for surgery. Over a six months period I filed multiple claims and each one was paid withing 3 to five days. The folks at Healthy Paws are excellent and very knowledgable folks and try to look for ways not to pay, In fact they advised me on some other things I had not submitted to them and they paid them as well.

there have been several claims from July thru present. they have all been processed in a reasonable time frame and each and every claim was acknowedged. also, any phone inquiries I had about coverage were satisfactorily answered

there have been several claims from July thru present. they have all been processed in a reasonable time frame and each and every claim was acknowedged. also, any phone inquiries I had about coverage were satisfactorily answered