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I have had different insurance for my dog before, and it not only didn't cover anything, but it was a hassle to submit a claim and talk to someone. I recently switched to Embrace, and it has been the easiest process ever. I just got a $400 reimbursement check for my pet, and I received it within a week of the vet submitting the claim. I will definitely be sticking with Embrace!

The vet staff actually completed their portion of the claim form incorrectly. I realized this, and sent an email to Embrace. The next day I was emailed back, my claim was approved, and shortly afterwards I received a check in the mail. We are so happy we have pet insurance for our three dogs. We rescued a greyhound this year, and she had taken full use of it! We would be lost without this coverage.

I have 2 shetland sheepogs, ages 3 an 10 months an 10 and 5 months. I have plans B an E for both dogs. I am responded to quickly. Policy period of 8/25/11-8/24/12 my costs for vet bills and premiums paid out was $7857.22 and I was reimbursed $2473.93 (31.5%). I feel that with a 250 deductible and one of my dogs reaching age 11 years in April, I am caught in an ever growing expense sink hole. I wish PetsBest considered owners' age and loyalty.

Our perfectly healthty 2 year old cat started acting strange, crying, spitting, then eating ravenously. We didn't realize what was going on until he had a full blown seizure in front of us. We thought he was choking or having a heart attack.We brought him to our vet, who believed it could be epilepsy, then referred us to a neurologist for an MRI to rule out a brain tumor. Mc Gee was diagnosed with epilepsy, which is manageable with meds, and he is back to his usually happy self, and hasn't had an episode in the last 3 weeks. Healthy Paws processed his claim of approx $3600 the same day I filed, and paid to the penny all that McGee was entitled to, approx $3200. I was really surprised, as I never had a pet insurance claim until this one. If only people could be provided such great health insurance. I've had numerous emails from the employees checking on McGee and sending him best wishes. What a great company. I'm telling all my friends to insure their pets with Healthy Paws. They are just awesome.

My Vet actually gave me a hard time while I tried to get my dog's records. Healthy Paws intervened and told my Vet exactly what was needed and it all worked out in the end. My check as sent out quickly and an email followed to check on my dog's recovery. I would highly recommend this insurance company, they care.

I received my claim payments promptly and am very happy with Embrace!!

We have had Embrace insurance on our Boxer since he was 6 weeks old. We have never had any issues with them paying the claims and they do so as outlined in the policy. We continue to use and recommend them to all of ours friends. Their coverage cannot be beat - they do not have any exceptions to coverage for breed-specific disorders which is the biggest reason we went with them. If they are running behind w/ claims processing, they let you know. If they are taking exceptionally long, one phone call will have the claim resolved within 24hours. A+!!

Exceptionally quick response time and no major squables about what is or is not covered as their information is clear and direct. Have recommended them to may at the dog park.

Exceptionally quick response time and no major squables about what is or is not covered as their information is clear and direct. Have recommended them to may at the dog park.

I've had my dog Ruby insured by Healthy Paws since we adopted her almost a year ago. They provide an exceptional level of service. Just today - Ruby had a vet appointment to check out a swollen and irritated left eye. The appointment was at 2:30pm and at 2:55 - just 25 minutes later - I received the email telling me the claim had been processed and approved. Simply Amazing! I'm a customer for life