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This was another claim that was paid for fees pertaining to my dog's injury.

Embrace has been a great insurance product for my little Coton de Tulear. I love the Wellness Part of the Policy because it is a "Health Savings Account" for my dog. I know that all of her flea,tick, and heartworm meds are covered and also her yearly shots and physical exam. She is a healthy breed and I want to keep her in good health.

There was an error on the resolution of a claim for one of my dogs. I called, spoke with a rep, and the problem was resolved within an hour. I call that incredible service. They told me what they would do, and did it immediately. This is how you retain customers. I am very pleased with their desire to answer all questions and promptly.

I have only been with Embrace for a little while, and I must say that I am certainly glad that I made the choice to carry pet insurance with Embrace! My Siberian Husky had been having issues with roundworms and a leaky bladder. After the hustle and bustle of a few animal hospital and visits to the vet,I submitted my claims to Embrace. Within a couple of weeks, I received checks deposited into my bank account. I especially love the Wellness coverage, it's fantastic!

Submitting a claim with Embrace is very streamlined and simple! You can print out a claim form and leave it with your pet's chart at the vets office. Throughout the entire claim review process, I was advised of the claim status through customer service as well as being able to check the status on-line. Bottom line, Embrace rocks! Customer service is excellent and I am thankful for choosing Embrace for our needs, as it seemed to be the best fit at the time, and now I know I made the right choice.

My dog was diagnosed with epilepsy and I incurred over $3,000 in Neurology Veterinary bills. They paid 80% of that amount as promised. However about two months later, I received a letter stating that they were dropping my coverage in future to pay only 50% of any subsequent claims. The letter also stated that they would revisit this in six months time. I had no further claims and they finally reinstated the 80% coverage ... Four years later. So beware, they will pay the claim but penalize you for making it.

Good but if you have a deductible it's a little misleading. Without a deductible it's great.

Good but if you have a deductible it's a little misleading. Without a deductible it's great.

I am so glad we decided on Healthy Paws this past September for our 2 year old Cocker Spaniel, Paisley. Almost 1 month after deciding on Healthy Paws, Paisley had an inflamed and irritated front paw. When we took him to the vet, they said they needed to put him under to be able to take out the object or source of irritation. Surgery! While I was glad we had Healthy Paws, this was our first claim and I was not sure what would be covered. Fortunately, both Paisley and our finances recovered nicely! Paisley is completely healed and out of the $447.70 vet bill, Healthy Paws reimbursed us $302.93 which was exactly what we signed on for, $100 deductible and 90% coverage. No hassles and no exclusions, everything was covered as you would expect! Thanks Healthy Paws for fast, friendly and efficient health care for Paisley. And the follow up from your Customer Care is friendly and top notch!

I have been very pleased with the help and support received from Trupanion. My kitten developed asthma and underwent many costly tests recently and she is currently on medications to treat her condition. The coverage I chose has been a lifesaver and Trupanion representatives have been wonderful. They are prompt with follow ups and status reports regarding my claims. Once I fax in my paperwork, the process begins within a day which is great. I do recommend this company to others.