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I had just arrived home from a short trip to family, leaving the care of my 6 cats with my husband. Only to find 5of my 6 cat's greeted me, which I found odd as my 17 month old cat Brandy whom was no where to be found.As I looked thru the house I noticed a drop of blood on the window sill,which with 6 cats it was not something to get excited about but made me concerned to find where Brandy was.I found her laying in a pile of towels my husband dumped at the foot of the basement stairs.One look at her I knew something was wrong and decided that it merited a trip to the Emergancy Vet.On the way there the cat had a bowel movement and when we got there we saw that she had a spontanious GI bleed and bleeding from the gums of the mouth and was Anemic.Her platlet's plummet to half of normal count and needed a blood transfusion Stat.Where 99.9% of all cat's have AB blood type Brandy has the rarest Blood type being B.The Emergency Hospital called all the Tri-State area to find her blood, several hours later they found 90ml of red blood cells.The blood alone cost $2000.Now stable we ran every test, had all the tests read by a hemotogist specialist and could not find cause. 5 day,s later the little Miss is home and no worse for the wear.This was my first claim, Healthy Paws processed her claim within day's, called me personally and asked how she was doing and gave me the update with the underwriter. I got the confirmation the following day and had the check in 3 days.Today I called Custo

Trupanion is great to have just in case my dogs have medical expenses that I cannot cover. It's affordable pet insurance that offers owners peace of mind in knowing that my animals are being cares for.

Trupanion is great to have just in case my dogs have medical expenses that I cannot cover. It's affordable pet insurance that offers owners peace of mind in knowing that my animals are being cares for.

Claim was resolved to my satisfaction

Claim was resolved to my satisfaction

I submitted my claim for my cat for a variety of wellness procedures, it was reviewed and processed in 72 hours. Am very pleased with Embrace. Truly professional service

I joined Trupanion earlier this year, soon after I rescued 2 kittens from a shelter. So far my experience with them has been very positive. One of my kittens suffers from frequent vomiting, we still have not found the cause. Trupanion has paid up quickly and efficiently each time I made a claim and enabled me to conduct an expensive ultrasound. I also like that advisors on the phone are well trained, always friendly and (at least appear) genuinely concerned about my pet. The only downside I can list so far is that payment requests have to be filled out by fax or mail. An email system would be much more efficient.

I joined Trupanion earlier this year, soon after I rescued 2 kittens from a shelter. So far my experience with them has been very positive. One of my kittens suffers from frequent vomiting, we still have not found the cause. Trupanion has paid up quickly and efficiently each time I made a claim and enabled me to conduct an expensive ultrasound. I also like that advisors on the phone are well trained, always friendly and (at least appear) genuinely concerned about my pet. The only downside I can list so far is that payment requests have to be filled out by fax or mail. An email system would be much more efficient.

Trupanion has been great! They are very straight forward & quick with claims. Customer service is excellent! I tried VPI before this for about 6 months & had a very difficult time with claims & sorting through all the fine print of what is not covered, etc. Claims took a long time & the process just wasn't very clear. Trupanion has been the complete opposite! And they have flexible monthly options by adjusting deductible amounts, so you can find something that fits your budget. I don't find the need to get the maintenance packages (shots, regular dental) since my vet already has package deals for those. But for the unforeseen accidents & major illnesses, this has been so worth it for me & my 3 dogs... definitely an added peace of mind!

Trupanion has been great! They are very straight forward & quick with claims. Customer service is excellent! I tried VPI before this for about 6 months & had a very difficult time with claims & sorting through all the fine print of what is not covered, etc. Claims took a long time & the process just wasn't very clear. Trupanion has been the complete opposite! And they have flexible monthly options by adjusting deductible amounts, so you can find something that fits your budget. I don't find the need to get the maintenance packages (shots, regular dental) since my vet already has package deals for those. But for the unforeseen accidents & major illnesses, this has been so worth it for me & my 3 dogs... definitely an added peace of mind!