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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy and stress free!
Super easy!!! As I was sitting in the parking lot at the Vet ER I filed my claim. It was so easy!! Also, took a lot of the worry away knowing I had Trupanion!! I heard back from Trupanion within 24 hours of my claim! I was notified each step of the way and I think less than a week later was already reimbursed and the money deposited into my account!
Insurer: Trupanion
By: Deanna
Fast and Easy!!
This is my first claim and I couldn't believe how fast and easy it was! You responded within minutes with the amount that would be covered and it was all handled between you and the vet! A wonderful insurance experience. Thank you
Insurer: Trupanion
By: Melodie
Trupanion has been straightforward explanations were easy to understand coverage was prompt and as in contract member services were very helpful and patient.
Trupanion has been straightforward, explanations were easy to understand, coverage was prompt and as in contract, member services were very helpful and patient.
Insurer: Trupanion
By: Colette
Very kind and helpful!
Very kind and helpful!!
Insurer: Trupanion
By: Nicole
Very responsive and helpful.
Very responsive and helpful. I felt comforted with the replies I recieved.
Insurer: Trupanion
By: Renee
Caring service e
Warm yet professional response. Helpful. Clearly cared about my pet.
Insurer: Trupanion
By: Kathy
We love you guys and will be adding two more fur balls to the family next week!
We love you guys and will be adding two more fur balls to the family next week!
Insurer: Trupanion
By: Misha
Excellent coverage.
Excellent coverage. Always helpful
Insurer: Trupanion Canada
By: Kara
JDZ
Excellent customer service, everything explained, all questions answered- no pressure informative and I felt that we could trust this company to be there and to be honest.
Insurer: Trupanion Canada
By: Dove
Immediate response from Trupanion via text when the bill was submitted.
Immediate response from Trupanion via text when the bill was submitted. However, it is not clear when you have to update your direct deposit to get the amount via bank transfer. I ended up getting it via cheque when I was expecting a bank transfer
Insurer: Trupanion Canada
By: Maria