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I have purchased pet insurance for my 2 boxers Samson and Delilah since they were 8 wks old. Samson swallowed some toys & developed a bowel obstruction. He required major surgery & then severe post surgical diarrhea. He was treated at the Univ of FL School of Vet Med. Expenses have been close to $9000 and I was reimbursed 90% of these costs in 2weeks. I work for an insurance company and wish all of my family's claims were paid as quickly & seamlessly. Recommend this product as a physician with intimate knowledge of the insurance industry. Thank you so much Trupanion!

processes claims on a timely manner, veryfast

processes claims on a timely manner, veryfast

I have absolutely nothing negative to say about Embrace. From the first day I bought a policy on my cat, Peter, to my latest claim experience, all I can say is these people are awesome. When you call, you actually get to talk to a real person, who is equipped to answer all of your questions. I recently had Peter in for 3 separate visits for his dental cleaning. Our benefit was up to $400 for this. The hospital took my one claim form and sent it to Embrace along with the three dates and Embrace turned it around in impressive time! Their communications by email to let you know they received the claim as well as when they are sending the check, it just a wonderful added bonus.You can't go wrong with this company.

Trupanion has always been so very prompt and they have always paid just like they said they would.It is so nice to not have to worry about having to fight with Penny's insurance company. When I take her to the vet for a problem my vet has extra forms in her chart, he fills them out faxes them in and within 24 hours I have an email from Trupanion and in five days a check... what more can you ask for.

Trupanion has always been so very prompt and they have always paid just like they said they would.It is so nice to not have to worry about having to fight with Penny's insurance company. When I take her to the vet for a problem my vet has extra forms in her chart, he fills them out faxes them in and within 24 hours I have an email from Trupanion and in five days a check... what more can you ask for.

Oh my world i have never seen such thoroughness and efficiency the claim was put in today for wellness rewards claim and I already got an approval and I will have it deposited in 2 days all I can say is I amazingly stunned! Embrace you guys rock!!!!!

I am very pleased with the care I received from Healthy Paws, both in the speed with which my claims were processed, and in the personal dialog I had with their customer service representatives. When our 9-year-old Sheltie was found to have both liver and gallbladder issues, I wasn't sure how much of her veterinary bills would be covered, since she has some disclosed pre-existing conditions. However, I was encouraged to find that Healthy Paws very promptly and fairly evaluated the claims for these new health issues, and made payment on the relevant diagnostic tests and treatment. They made the process of submitting the claim forms very simple, and immediately acknowledged that they were working on them. Reimbursement checks have already arrived. During the whole process I felt that they really cared about the level of service they were providing! And I'm happy to say that my dog Sylvie is doing much better!

I have had this insurance for 5 of the 6.5 years I've had my dog and its been great. I have saved thousands and been able to give my dog the medical care she needs. It has paid for itself and allows me to go to specialty vets for my dog without question. I would highly recommend this insurance company for any pet owner.

We have had Embrace for many years. The claims have always been resolved with regular contact form Embrace keeping us updated on our claims. What I have done was made copies for each vets' office so that they can file the claim after each visit. That has worked well. The personnel at Embrace were so helpful on rushing a pre-approval through when out dog was injured. I can't say enough about the staff and integrity about the company during these times when I thought customer service was a thing of the past. Thank you Embrace.