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Pet Embrace is just an amazing Insurance Company! My Standard Poodle has recently under-gone CCL (TPLO) Surgery and now has complications with her body rejecting the plate and screws. The medical bills would be overwhelming if she were not insured with Pet Embrace. They are fast, efficient and have paid more than I would have imagined!

Took over a month to recieve claim benefit. Not the first time but seems every claim I have put in this year took over a month to recieve benefit. Not good in that department.....

I insured my puppy from the age of 4 months. She had a few GI incidents (as puppies do). By the time they subtracted the deductible each time, and charges for office visits and everything else, they barely paid anything. The response time was good, for what they paid. Then they notified me the premium was increasing by about 20% a year later. The cost vs what they actually covered is just not worth it. Read the fine print. I cancelled and they tried to put me on a guilt trip, wouldn't take no for an answer, tried to get me to lower the insurance coverage, etc. I was disappointed as this was supposed to be one of the best but the premium was too high for what they pay out, especially for a young dog.

I insured my puppy from the age of 4 months. She had a few GI incidents (as puppies do). By the time they subtracted the deductible each time, and charges for office visits and everything else, they barely paid anything. The response time was good, for what they paid. Then they notified me the premium was increasing by about 20% a year later. The cost vs what they actually covered is just not worth it. Read the fine print. I cancelled and they tried to put me on a guilt trip, wouldn't take no for an answer, tried to get me to lower the insurance coverage, etc. I was disappointed as this was supposed to be one of the best but the premium was too high for what they pay out, especially for a young dog.

I highly recommend Pets Best! I am 100% satisfied!

I am terrible about paper work and details but Embrace has made the process of insuring my cats very easy. Luckily I have no serious situation now, but have in the past with a cat who died, and I never want to be in a situation of wether to provide care again due to financial constraints. I feel this will allow me to make better decisions without stress.

claims are dealt with promptly. customer is kept informed (through e-mails).

claims are dealt with promptly. customer is kept informed (through e-mails).

I researched a lot before I chose Embrace for Rufus. Rufus is precious and I am so glad I chose Embrace for him. I had a great experience with my first claim. Embrace kept me updated regularly on my claim and few days ago I received an email saying the reimbursement check was on its way. I am very pleased with their customer support and would gladly recommend Embrace to anyone looking for a pet insurance. 

I submitted 9 claims for dogs Rusty and Gunner. I was notified a claim of 10/11 would be denied. But the wrong dog and incident were identified. I called and told Anne Oneill about this and emailed Jennifer May. I hope the other 8 claims will be paid. I have not yet received a statement about payment.