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I think people forget that they are an Insurance company- Just like any other insurance company they will weasle out of what they can! Anyway I just purchased insurance from them I had to comment because many people seem to not have read their policy fully or found out what would be covered BEFORE they went ahead and had things done at their vet, just expecting to be reimbursed. I really like how when I e-mailed them and asked them questions about my dog they were up front and honest about what would and would not be covered. They also suggested doing a medical history review where they review the dogs history and let you know up front what they will and will not cover. I think it's pretty darn good they are willing to do this and the woman told me up front if I did not like what they had to say in the medical history review, I could cancel my insurance policy and they would reimburse me for my premiums as long as I didn't make any claims. Inform yourself before you make any claims with them so you don't end up having surprised. You can't get mad about what was in black and white the entire time!

Our 10 plus years old beagle corgi was diagnosed with oral cancer. It, of course, was devastating news, but at least having Trupanion Insurance takes a lot of the stress out of the medical costs associated with this disease. We are free to take the best care of our beloved companion. Trupanion is fast on paying claims, has friendly and helpful customer service, and you get to choose your own deductible. I would strongly recommend them for your beloved pet. Don't be caught with high and unexpected Vet bills. Call Trupanion today.

Our 10 plus years old beagle corgi was diagnosed with oral cancer. It, of course, was devastating news, but at least having Trupanion Insurance takes a lot of the stress out of the medical costs associated with this disease. We are free to take the best care of our beloved companion. Trupanion is fast on paying claims, has friendly and helpful customer service, and you get to choose your own deductible. I would strongly recommend them for your beloved pet. Don't be caught with high and unexpected Vet bills. Call Trupanion today.

Pet Embrace is just an amazing Insurance Company! My Standard Poodle has recently under-gone CCL (TPLO) Surgery and now has complications with her body rejecting the plate and screws. The medical bills would be overwhelming if she were not insured with Pet Embrace. They are fast, efficient and have paid more than I would have imagined!

Took over a month to recieve claim benefit. Not the first time but seems every claim I have put in this year took over a month to recieve benefit. Not good in that department.....

I insured my puppy from the age of 4 months. She had a few GI incidents (as puppies do). By the time they subtracted the deductible each time, and charges for office visits and everything else, they barely paid anything. The response time was good, for what they paid. Then they notified me the premium was increasing by about 20% a year later. The cost vs what they actually covered is just not worth it. Read the fine print. I cancelled and they tried to put me on a guilt trip, wouldn't take no for an answer, tried to get me to lower the insurance coverage, etc. I was disappointed as this was supposed to be one of the best but the premium was too high for what they pay out, especially for a young dog.

I insured my puppy from the age of 4 months. She had a few GI incidents (as puppies do). By the time they subtracted the deductible each time, and charges for office visits and everything else, they barely paid anything. The response time was good, for what they paid. Then they notified me the premium was increasing by about 20% a year later. The cost vs what they actually covered is just not worth it. Read the fine print. I cancelled and they tried to put me on a guilt trip, wouldn't take no for an answer, tried to get me to lower the insurance coverage, etc. I was disappointed as this was supposed to be one of the best but the premium was too high for what they pay out, especially for a young dog.

I highly recommend Pets Best! I am 100% satisfied!

I am terrible about paper work and details but Embrace has made the process of insuring my cats very easy. Luckily I have no serious situation now, but have in the past with a cat who died, and I never want to be in a situation of wether to provide care again due to financial constraints. I feel this will allow me to make better decisions without stress.

claims are dealt with promptly. customer is kept informed (through e-mails).