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I have to admit that I was very skeptical of pet insurance in the first place. I am one of those people that believes in saving for a rainy day and there is no need to pay an insurance company a monthly premium for something that should be budgeted for in the rainy day fund. I have never been a fan of any insurance company in general, whether it be car, home, health, etc. Nevertheless, I have a Labrador Retriever who is very prone to getting into everything and thought I would try it out and see what I thought for a year and then cancel it if it seemed a waste. Earlier this month, my lab got a case of chronic vomiting with blood in the vomit. I freaked out and we had to have x-rays to make sure he hadn't eaten anything and then a barium swallow test. Both expensive procedures. After no definitive results and continued vomiting, we were referred to a specialist for ultrasound and endoscopy. All of these procedures together totaled around $2,600.00. Healthy Paws was amazing to deal with. I had a reimbursement check in days and the staff even emailed me to check on Jackson. We are still waiting on the biopsy results to verify that it is not cancer but I will NEVER cancel this policy. I have the $250.00 deductible with 90% reimbursement-For my 5 year old lab, the premium is around $40.00 per month. BUT, this policy INCLUDES congenital hip/back/elbow conditions that labs are prone to after a 1 year waiting period. I could not find a single other policy out there th

My dog was vomiting all day and not eating which is unheard of. The vet did x rays , bloodwork, and gave her medication and fluids. I submitted the claim and got a response within hours. Everything was covered less the office visit and deductible. The check arrived in a few days. After that I got a follow up email checking on my dog. If I could I would switch my whole family to Healthy Paws!

I have had embrace for several years. My claims used to be handled within a few weeks. Now it takes almost 2 months! I'm happy with the coverage and the people are nice. I just wish it didn't take so long to to get paid.

I am the owner of a 10 month old Shihtzu Pudel.I am very happy that I decided to get Trupanion insurance.I think the premiums are fair. I never thought I would have to use it as fast as I did. Customer service has always been great and all claims were worked on and paid fast.

I am the owner of a 10 month old Shihtzu Pudel.I am very happy that I decided to get Trupanion insurance.I think the premiums are fair. I never thought I would have to use it as fast as I did. Customer service has always been great and all claims were worked on and paid fast.

I have covered three cats with Pets Best, starting in 2008. Each year since, I have submitted claims, and each time, my claim was settled fairly and quickly. I have never once had to argue with them to get my claim settled, and each time I have contacted them with questions, they have been extremely helpful.They saw one of my cat's through a hyperactive thyroid, intestinal lymphoma, and a number of smaller ailments. When he sadly succumbed to the lympoma last summer, the staff was so caring, and the card they sent was lovely. It has been such a comfort to me to know that I can provide my pets with the care they need without having to worry about the finances. I highly recommend Pets Best.

Everyone I have dealt with at Embrace has been incredible. My only problem would be the amount of time it has taken to get my claims to go through. I haven't yet met the deductible, so it's not a money concern. It's just odd to have these hanging in limbo when one of the benefits they tout is quick claim turnaround. That aside, I'm totally happy with this insurance. It's reasonably priced and gives me peace of mind. I've had terrible, expensive illnesses strike my pets in the past and paying out of pocket is NO FUN! And like I said above, the customer service has been incredible!

Shortly after rescuing Barry I did research on pet insurance. I found Healthy Paws to have the most flexible, comprehensive plan for the cost. (Even less expensive than the plan available through my employment with a discount!) Unfortunately we had to use the insurance when Barry received a bite wound from another dog. I submitted his paperwork, immediately recieve an email telling what additional paperwork was needed. The same day I submitted the additional paperwork (just a copy of his medical records) I received an email that my claim was processed and details of what the reimbursement would be. The amount was what I expected - yay no surprises! and the check arrived within a week.And to top off the already great experience I received a 'personalized' email inquiring as to Barry's recovery! I can't say enough in this day of lack of customer service about a complany that goes above and beyond! Thank you Healthy Paws for caring (almost :) as much about my baby boy as I do!

We've had pet insurance through Petshealth Car Plan for over 10 years now. The customer service has been a big help - especially when we have submitted some rather large claims in the past. They have also come quite a long way in terms of claims processing turn-around time. I have recommended their plan many times to friends and collies (I mean colleagues!).

Look, no one wants to buy insurance. I know. I sell it. But when you need it, when that emergency arises, you're darn glad you spent the money. It doesn't need to be expensive either and with Embrace, it's cost effective and I feel safe knowing my 140# puppy will be well-taken care of if the need arises. If she never gets sick or involved in an accident, I feel like I can count on Embrace. I'm happy I signed up nearly two years ago.