Best service of any pet insurance company!!!
We have been an Embrace customer for about four years and we only have good things to say about this insurance company. The service is fast and of excellent quality.Thank you Embrace for all your attention.
- INSURER:
Embrace
- POSTED: 11/17/2012
- BY: Paulo
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Our Diabetic Dog
Our dog has just been diagnosed with Diabetes. We are in the stage of getting her blood sugars down. This will take a few weeks and a couple more trips to the vet. I am so happy that I purchased pet insurance when Tia was a pup. Without Trupanian insurance we would have been very taxed as our dog has a multitude of problems. Thanks Trupanian.
- INSURER:
Trupanion
- POSTED: 11/17/2012
- BY: Cheryl
- BREED: Schipperke
- AGE OF PET: 7 - 10
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Our Diabetic Dog
Our dog has just been diagnosed with Diabetes. We are in the stage of getting her blood sugars down. This will take a few weeks and a couple more trips to the vet. I am so happy that I purchased pet insurance when Tia was a pup. Without Trupanian insurance we would have been very taxed as our dog has a multitude of problems. Thanks Trupanian.
- INSURER:
Trupanion Canada
- POSTED: 11/17/2012
- BY: Cheryl
- BREED: Schipperke
- AGE OF PET: 7 - 10
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Amazing
I'm so happy that we've been with Pet Insurance/Trupanion for so long - I continue to be impressed by:
- the customer service
- the speed at which claims are processed
- the ability to control monthly payments
- the willingness to accept alternative medicine
- INSURER:
Trupanion
- POSTED: 11/16/2012
- BY: Lise
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Amazing
I'm so happy that we've been with Pet Insurance/Trupanion for so long - I continue to be impressed by:
- the customer service
- the speed at which claims are processed
- the ability to control monthly payments
- the willingness to accept alternative medicine
- INSURER:
Trupanion Canada
- POSTED: 11/16/2012
- BY: Lise
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Slow and all messed up
After waiting nearly a month for my claim to be looked at I got an email with missing information, wrong information, and never received my reimbursement. Had to call. People on the phone were nice and corrected the error.
- INSURER:
Embrace
- POSTED: 11/16/2012
- BY: Lindsay
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent
I'll say what is near and dear to my heart - reimbursement. Yes and Pets Best Insurance is unbelievably fast. One day turn around. Amazing. They are very fair. The policies are one of the best, if not the best. I researched several and have been very happy with my choice.
- INSURER:
Pets Best
- POSTED: 11/16/2012
- BY: Colleen
- BREED: Havanese
- AGE OF PET: 7 - 10
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you cannot get a better pet health plan
excellent company and equally excellent customer service....just read and understand you policy and you are all good--- i am soo glad i found this company. i admit i was skeptical when i submitted the claims thinking they would come up with an excuse not to reimburse me--- but they didn't
- INSURER:
Trupanion
- POSTED: 11/16/2012
- BY: el_presidente
- BREED: Calico
- AGE OF PET: 0 - 3
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you cannot get a better pet health plan
excellent company and equally excellent customer service....just read and understand you policy and you are all good--- i am soo glad i found this company. i admit i was skeptical when i submitted the claims thinking they would come up with an excuse not to reimburse me--- but they didn't
- INSURER:
Trupanion Canada
- POSTED: 11/16/2012
- BY: el_presidente
- BREED: Calico
- AGE OF PET: 0 - 3
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Embrace came through when we needed them!!!!
Our 9 year old retriever mix had a catastrophic accident that resulted in two shattered front legs. I was expecting a lot of red tape and exclusions of coverage disputes from Embrace as I had had with a previous insurance carrier. Not the case!!! I submitted the bill along with the vet's notes and received a check for our policy coverage limit- no hassles. What is even more impressive is that our pets continuing care for this accident is still being covered in the new plan year. I know that other companies would have cut off coverage for this accident after the the policy limit pay out. We deeply love our dog and having Embrace insurance we were able to make our decisions based on her best care rather than monetary considerations. I highly reccommend this insurance company.
- INSURER:
Embrace
- POSTED: 11/16/2012
- BY: Corinne
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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