5
out of 5
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5
out of 5
Excellent customer service
I have found EMBRACE to have friendly, responsive customer service. In fact, they are PROactive, which is extremely unusual--at least for human insurance companies! I have appreciated their "Keep in touch" approach, even when claims are processed a bit more slowly than they expect or would wish. In fact, the lag time was not bad at all.
Great service!
- INSURER: Embrace
- POSTED: 11/18/2012
- BY: Lois
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
Trupanion comes through for Zeke!
I was in the first month of paid coverage for my dog Zeke when he tore his cranial cruciate ligament. Zeke had surgery involving a steel plate and pins, and Trupanion paid the claim within 2 weeks of my sending it in.
- INSURER: Trupanion Canada
- POSTED: 11/18/2012
- BY: Stella
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
5
out of 5
Trupanion comes through for Zeke!
I was in the first month of paid coverage for my dog Zeke when he tore his cranial cruciate ligament. Zeke had surgery involving a steel plate and pins, and Trupanion paid the claim within 2 weeks of my sending it in.
- INSURER: Trupanion
- POSTED: 11/18/2012
- BY: Stella
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
4
out of 5
Insurance Claim Settlement
Claim was settled to our satisfaction.
- INSURER: Trupanion Canada
- POSTED: 11/17/2012
- BY: Dr.
- BREED: Poodle
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
2 claims in a week
Our 1 year old dog ended up getting very sick was in vet hospital for 2 nights, came home for 3 days and the same thing just not as bad. Went back in for a day. Resulting in over 1200 dollars in billing. Thank you embrace for rewarding our claims. Resulting in us getting back over 800 dollars that we wouldn't have without pet insurance.
- INSURER: Embrace
- POSTED: 11/17/2012
- BY: NIKOLOS
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
Fantastic Assistance For Our Lab!
I am very pleased with Embrace Insurance. Our vet Dr. Julia Johnson recommended Embrace and we purchased the first year in April.Our Labrador Retriever Bailey tore up her knee subsequently and after a thorough review of Dr. Johnson's notes, Embrace paid our claim. They are courteous and responsive and I would recommend to any pet owner.
- INSURER: Embrace
- POSTED: 11/17/2012
- BY: Robert
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
Cherry Eye and coverage
Well, my first ever pet insurance claim went smoothly with Trupanion. I own an English Bulldog who is proned to health issues, and at the age of 8 months, she just had her first major issue...cherry eye. It was an 800 surgery with a precheck of 120/medicine and a f/u visit $. I submitted claims and had to pay 100 deductible on the various claims and then they issued reimbursement of 90% as promised on their literature without any antogonizing f/u required. Thanks Trupanion. I'll be happy to recommend you.Andrea
- INSURER: Trupanion
- POSTED: 11/17/2012
- BY: Andrea
- BREED: Bulldog
- AGE OF PET: 0 - 3
5
out of 5
Cherry Eye and coverage
Well, my first ever pet insurance claim went smoothly with Trupanion. I own an English Bulldog who is proned to health issues, and at the age of 8 months, she just had her first major issue...cherry eye. It was an 800 surgery with a precheck of 120/medicine and a f/u visit $. I submitted claims and had to pay 100 deductible on the various claims and then they issued reimbursement of 90% as promised on their literature without any antogonizing f/u required. Thanks Trupanion. I'll be happy to recommend you.Andrea
- INSURER: Trupanion Canada
- POSTED: 11/17/2012
- BY: Andrea
- BREED: Bulldog
- AGE OF PET: 0 - 3