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It is so nice to know that Trupanion is always there when I need them. I don't worry about giving my fur babies the best veterinary care when they are sick or injured because I know I have Trupanion to help with the cost. This allows me to focus on helping my fur babies Loki (cat) and Willow (dog) when they aren't feeling well instead of worrying about the vet bills. Thank you!

It seems every year the monthly payment goes up

Monthly fee is reasonable. Prompt refund of vet charges

The process was simple, and the response was almost immediate. Thank you so much.

Very well organized. Even though it’s all online the spirit of Trupanion. Was relieved that it actually worked!

Fast, efficient and great customer service!

Very good

I did a lot of research before I purchased pet insurance for my 3 cats. I chose Embrace for several reasons. One was that you can design your own policy - how much insurance you want for each cat, how much co-pay, what % pay out, etc. I had an older cat that had never had any health problems, so got a lot less insurance for her. I had 2 new kittens so I got much more for them. Good thing I did! One of them has had nothing but problems from day one - parasites, pneumonia, chronic bronchitis, ringworm, enlarged heart, you name it. I have submitted so many claims for his care and they have been paid promptly. I would have gone bankrupt had I not had this great plan for him. The customer service has always been splendid. I highly recommend them.

Trupanion misrepresents themselves on annual rate increase. When we originally signed up in 2011 our policy was $28.62. Now in 2021, that same is $103.56. That is almost a 400% increase. Trupanion has stated that the increases are based on our breed and zip code, but will not provide any supporting data. The veterinary providers in our area ha e confirmed that they have not experienced increases that would warrant this extensive hikes. It is disappointing and I would not recommend Trupanion as a provider for that reason.

Never have a problem always efficient and fast.