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I was pleased at the immediate response to the submitted claim.

Excellent service though sometimes too long to resolve a claim. However, you have improved of late. Used to take 3 to 4 weeks to get my payment. However, it has been better recently, keep it up!

Great service and people that are there to help you. Highly recommend.

We were glad we had Pet's Best insurance because our pet had to have elbow displacement surgery. It was not cheap but they hospital was great and Pet's best covered most of the cost. They did a great job in protecting our baby!

My dog had eaten a stuffed pumpkin toy and needed surgery to remove it. Luckily I had decided to get pet insurance thru Healthy Paws a few months earlier after someone had suggested it. The surgery was $5000 total and Healthy Paws was even able to do a direct pay of their portion straight to the vet so I didn't have to come up the full amount all at once and then wait to get reimbursed. The whole process went so smooth, all I did was email the estimated bill to Healthy Paws and then they dealt with the hospital directly and everything was paid for by the time my dog was discharged. I HIGHLY recommend Healthy Paws!!

Prompt service of my claims

Nationwide pet Insurance for my Papillon is the best investment I have made in years. Claims are processed almost immediately, payment is made through their bank to my bank account with my authorization each time within days. No hassle or delays on claims like with some other companies. Premium just went up about 20% after 2 years but I have saved thousands thanks to your coverage. (Get the wellness coverage option - well worth it). Thank you Nationwide Pet Insurance for taking care of my pet... and me as well.

Easy to use app and very quick turnaround

When I adopted my rescue dog, I immediately got pet insurance. I've learned from past experience that vet bills can be astronomical. Therefore, I bought the best plan I could find. My dog has NOT had any major issues since we got her 2 years ago. The first year the premium was around $69 per month. The second year it was around $84 per month. Even with the premium increase, I thought it was still worth it. This year the renewal went up to $151.67 per month. THAT IS CRAZY!!!! I can live with a small increase, but that's almost double!!!! I will NOT be renewing my coverage. I'm planning to just put the $1800 per year in a separate account, and draw on it if/when my dog needs vet care. I'm very disappointed.

It has been a pleasure being a costumer of Nationwide Pet Insurance. They have made every claim easy and simply to do!