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I took Amy, my pug, in to my vet for some routine vacinations and during the visit, some other issues were found. Not knowing how submit the charges, I submitted my claim as a Wellnes Rewards claim. Once received, the Embrace representative, Sonya Harris, was kind enough to separate the the charges in to two claims (one for Wellnes and for the other issues. The claims were then processed, by representative, Laura Bennett. Though it took some extra time due to the separation of the claims, I was kept informed as to the status several times. After the claims were approved I received my Wellness refund with three days. I have been very impressed with the efficiency with how my wellness and ilnnes claims have been processed. The representatives have been awesone! I have peace of mind knowing that Embrace will be there for Amy and me!

My older dog developed a skin infection after I had my rugs cleaned. This was her second bout of allergic dermatits which got infected. Each time the bills were handled efficiently by ASPCA Insurance. My experience with calling them:1)Great to speak with a person who is polite, understanding, and knowledgeable.2)FAXing the EASY claim allows you to keep the originals and following progress on Internet very comforting.3)Information sharing is a plus, they keep you informed along the way.4)Payments are prompt.

It took over 2 months to get illness related claims reveiwed and reimbursed. At least you sent email to say the claims were received, and I have no dispute with the final resolution, but there shouldn't be anyway.

My puppy became ill and needed to see our Vet. Trupanion processed the claim immediately and I was re-imbursed within the month. I am very impressed with their customer service and would highly recommend this service for your pet.

My puppy became ill and needed to see our Vet. Trupanion processed the claim immediately and I was re-imbursed within the month. I am very impressed with their customer service and would highly recommend this service for your pet.

Every experience dealing with the customer service staff of Embrace..whether by email or phone has been nothing but pleasant, helpful and reassuring. And knowing that I have my dog covered for not only Wellness expenses but serious health issues should they arrive gives me peace of mind.

Angel is now 5 years old. I have had embrace since she was 6 months old. Embrace has responded immediately and paid all her claims in a timely manner. Thank you.

Both our dogs were in for their annual exam, tests, and vaccines on 11/8/12. One dog is 13, the other is 6. Because we opted for the Wellness Rewards Plus program, the entire cost of all of this preventive care was covered in full and will be direct deposited into our checking account (our choice). Essentially, we pay $299/yr for each dog and receive $400 in preventive services which also includes an array of other preventive care items. Our dogs are covered for accident and illness under a separate insurance policy. It is great because we chose the decutible and the amount/type of coverage to fit our needs and budget. I highly recommend Embrace Pet Insurance for all of the preceding reasons!

I have had ASPCA insurance for about 3 years now and they have always reimbursed me for the items listed in my policy. My 2 1/2 yr old dog has had issues with Urinary track infections and they have always reimbursed me in a timely fashion. It is really a great sense of security having insurance for if something terrible happens. Hopefully that will never happen.

Very good insurance. Easy to submit a claim and super fast payment. Communication is excellent. My poor baby had a broken leg which cost over $3000. I was reimbursed my 90% within a week and also for post op follow ups. I highly recommend this insurance.