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Mugsy, my almost 9 year old boxer (boxer lifespan is 8-10 years) was drinking too much water, not eating much, lethargic for quite some time, groaned when he laid down (thought it was old age!). Took him for checkup and after blood test-high white cell count-and an MRI, vet found a very large mass, possibly cancer, wrapped around his spleen that had apparently been there for a long time! Poor guy! Emergency surgery the next day, vet was candid he may not survive the surgery. Not only did he survive, and with no cancer- it was an abcess, a few days after surgery he was thriving! Running around like a crazy puppy boxer chasing his 3 year old boxer sister, eating ravenously, and being lavish with his kisses. To make it even better, Embrace quickly reviewed the claim and paid immediately. What a relief! It's the reason I have had insurance since Mugsy was 2, just for something like this. Thank you, Embrace!!

I recently submitted my first claim after having Embrace Pet Insurance for the past year. The customer service reps have ALWAYS very courteous, and they continued this positive experience for me by answering all of my questions about the claims process. I also received emailed updates about it as it passed through each department. I received my refund notification in the timeframe that I was given, and the Explanation of Benefits is very clear. This has been the most painless process -- I wish dealing with human medical insurance companies was so easy! Embrace is an incredible company that I highly recommend to anyone!

INSURANCE COVERED MUST OF THE EXAM COST FROM MY REGULAR VET AND FROM AN EYE SPECIALIST.

We had a very scary experience with our little dog, not to mention how expensive it was. We were very happy to have health insurance for her, and yes, Embrace paid everything we expected. They were, however, very very slow to review the claims, and even slower with payment. We received many apologies from them, but after months went by, I thought we had been forgotten. No worse than any other pet insurance company, I guess. At least we were paid in the end and that's what really counts.

Well, with Obamacare looming over our heads, I am ready to start barking so that I can get insured by Pets Best. I recently faxed a claim on a Sunday and within hours, received a confirmation. Two days later, I got another email saying my claim had been processed. Why do human insurance companies take 30 days then haggle you to the point where you NEED to see a doctor from all the inept customer (dis)service reps? Yay, P.B. We love you! WUF.

Trupanion is the bets we are very happy with them

Trupanion is the bets we are very happy with them

Wonderful - helpful and courteous staff. Clear instructions to client to provide medical details in order to attain coverage. Very prompt review of claims.

Easy to work with and prompt responses.

Healthy Paws has provided our dog an amazing health insurance! Our healthy energetic 3-year old German shepherd was suddenly very sick and had high fever. We made several visits to the vet. Soon after, we found a lump in her neck, which grew large enough to make us very concern. Our vet suspected that this was caused by some infection. The lump grew large enough that our shepherd was referred to a specialized surgical center. Our dog had to go through a series of treatments and tests including x-rays, biopsy, and ultrasound. She had a very complicated surgery in which the effected tissue had to be removed and tested for infection or cancer. In addition she was hospitalized following the surgery for a day. The total costs for all treatments and diagnosis ended up being over $3500. We were paid for everything that the policy had promised us and were very satisfied with the service. Everything that Healthy Paws promises in their policy is clearly stated without loopholes or misstatements. The claim process was very easy. Although this was our first claim, our check arrived in less than a week. Healthy Paws is the best pet insurer out there. I highly recommend them to any pet owner.