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This is the first time I have used any type of pet insurance, so when I had to file my first claim recently, I was a little nervous. Happily, Embrace worked exactly the way it was supposed to. I paid my annual deductible and 20% co-pay and Embrace paid the rest. What a relief! Also, having Embrace enabled me to go ahead and allow the vet to do a recommended blood test to rule out the possibility of our dog having a more serious illness. Without Embrace, I don't think we could have afforded to do right by our dog. Instead, we would have had to put off the blood test and waited it out, hoping that everything would turn out okay in the end. In short, Embrace was easy not only on our pockets but also on our minds!

This is the first policy that I purchased for my pets. It was highly recommended by out vet. Easy to use, and outstanding customer service representatives. The claims are processed quickly.

The service is excellent and because I have pet insurance I can have the extra testing as my cat has early kidney disease and there may be medications to help her.

The service is excellent and because I have pet insurance I can have the extra testing as my cat has early kidney disease and there may be medications to help her.

I recently lost one of my pugs due to an extended illness and incurred staggering amount of vet bills. I told myself never again and wanted to get insurance on my younger pug, who is 6 years old. So I had him go get his annual office visit and he came out with flying colors. When we got him home from the vet, I went online and enrolled him. It was great peace of mind knowing that he had a clean bill of health and I had taken him for a visit per the requirements of this insurance. Incredibly, a lowly 18 days later, my pug had a bladder stone that obstructed his ureter and I had to rush him to the hospital where he had emergency surgery. Per the agreement, Healthy Paws paid its portion of my $4500 vet bill promptly once I provided them my pugs complete medical history. I can't say enough positive things about the experience. Thanks Healthy Paws. You made my Christmas!

Our rat terrier is now 2 years old and has had quite afew mishaps. She broke her left hind leg at the dog sitters before she was 1 year old but we are not sure how. Needless to say after 2 hard casts and 2 soft casts the injury has healed but it cost us almost $3000 and we didn't have insurance. Since then she has had Lymes despite being vaccinated, kennel cough which she must have picked up at the vets when she had to have a baby tooth removed because of impaction and infection and ASPCA insurance really helped cut some of the bill. Thank you.

Unlike having to deal with human insurance companies. These people are well organized and responsive to any claim with good communication and timely payment of appropriate reimbursements. I recommend them.

Unlike having to deal with human insurance companies. These people are well organized and responsive to any claim with good communication and timely payment of appropriate reimbursements. I recommend them.

Process to file and submit claim was clear, easy and fast I received a response within 1 business day to the filed claim and claim processed within a week with no issues. Liked the fact that they were genuine on the concern for my dogs illness and that he was taken care of

Process to file and submit claim was clear, easy and fast I received a response within 1 business day to the filed claim and claim processed within a week with no issues. Liked the fact that they were genuine on the concern for my dogs illness and that he was taken care of