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This is my second review of PetsBest. Im writing this as I cry because I had to put my best friend, my baby down on Saturday 12/15. My dog Max had lymphoma cancer. My dog had health issues almost from the very start of his young, short life. I got PetsBest just in time. From claim #1 I had no problems getting any of the claims cleared and I was always reimbursed fairly and timely just as my policy stated. My dog had stomach issues, back issues, thyroid issues and the worst cancer! I have no complaints at all with this company. I am so very thankful I had them and the owner who started this company is a Godsend. I think they paid me back more then what I paid in premiums! His total bills combined we're well over $1000. I would not have been able to treat all of his many issues without their help! I am devastated about the loss of my baby but feel I should give many thanks to this company. Their care, compassion and customer service is the best! Today I called them with questions and to deliver the worst news..I was balling and the rep was patient with me while I got it together. I will forever highly recommend them! Thank you from me and my boy Max....

Submission was very easy and reimbursement was sent very promptly. No complaints what-so-ever.

Submission was very easy and reimbursement was sent very promptly. No complaints what-so-ever.

I adopted Bear, a Karelian Bear Dog, a year and a half ago when his person died and Bear lost his home. I had recently lost my 10 year old KBD to cancer. Bear and I were truly a match made in heaven and we helped each other heal. Bear was diagnosed with a torn ACL and underwent TPLO surgery not quite 2 weeks ago. I submitted a nearly $2700 claim late the morning of December 6, 1 day post op. By early afternoon I received notification that the claim would be paid per my policy and I received the check the following Thursday, Dec 13 only 1 week post-op. I have only good things to say about Healthy Paws! The response to this claim, to all questions I've had - all have been wonderful and professional.

They exceeded my expectations. Didn't know what to expect and the claims were handled very quickly and efficently.

They exceeded my expectations. Didn't know what to expect and the claims were handled very quickly and efficently.

Prompt and caring company. Highly recommend them to all pet owners.

Prompt and caring company. Highly recommend them to all pet owners.

My Goldendoodle has been the healthiest dog for 5 years and then developed Masticatory Myositis. We have been in and out of the vet at least once a month since April and sometimes once a week. Embrace has been awesome with our claims. They have been there for us every step of the way. Even when my renewal came I reached my next years deductible within the first month and they kept in touch with me when I had satisfied it and the checks started coming in again! My claim is on going so they continue to pay each time I submit a claim for a test or office visit. My insurance claims with Embrace have been totally hassle free and I love how convenient and easy it is to submit a claim and receive the check.

Having a Wellness component in my Cairn Terrier's health insurance is kind of like having a savings account in that you know you will spend that much every year. In Skye's case we have $200 in wellness. Last year we used it to pay for office visits and flea supplies. This year it went towards Skye's spaying. Their service has improved greatly since being going through ownership transition. This claim was payed within a week and a half of her operation.We had an ex-ray earlier this year because Skye ate something that caused gastric upset. She had no obstructions. The $250 charge was applied to Skye's deductible so I can't really comment on payment on claims from major illnesses, knock on wood.