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I started with Pets Best 5 years ago when I got a new golden retriever puppy and have been happy with my experience with them. At that time I also had a 6 year old golden and had no problem insuring her too at what I thought was a very reasonable rate. A few people I know have had complaints with other insurance companies and I always tell them to look into Pets Best. My older golden is now getting treatment for spondylosis in her mid spine and the insurance has been covering 80% of her chiropractic appts for the last couple of years. I sleep better knowing I will be able to help my dogs as needed when they have a health crisis.

Haven't actually had to use my plan yet, but have been very satisfied with customer service. Had several questions before purchasing the plan (have it for 3 dogs) and did alot of comparing. This is what worked for me and gave me what I wanted. They are straight forward and no hidden small print. They took longer then planned to process claim but kept me updated the entire time. Again, can't say enough about customer service!!

I have had policies on two of my three cats for 2.5 months and these are the first pet insurance policies I have had despite having cats all my life. My experience with the other uninsured older cat and her intestinal cancer led me to getting coverage on the younger two. The youngest went into acute respiratory distress and I took him to an emergency 24/7 clinic. The care was prompt, professional, and seemingly clinically appropriate. Too bad our emergency rooms cannot be as effective. He was there two days and in my opinion was saved as a result of the intervention. The total cost was $1060. I filed my first claim and one month and 2 days later from mailing received the check. The amount was accurate and the Explanation of Benefits was clear and understandable. Again, too bad human health insurance cannot do as well. I am very pleased with this outcome and would strongly recommend Embrace Pet Insurance and the clinic that saved Max (my cat).

This company is insuring my current dog and I also had insurance with this company on my previous dog. Very easy to deal with; fast reimbursements; have never had any problems.

I have had this insurance for almost 5 years. My yorkie had a end of a chew stick stuck in his throat he had to have surgery to remove the total cost incurred $4300. I comtacted trupanion and was totally impressed. They emailed me the claim form immediately and also faxed each vet a copy so that claim could be submitted. My claim was paid within a week and I received the cheques shortly after. I was surprised and very happy with the entire process. They were so accessible. The only surprise was that they did not cover taxes charged on the invoice i don"t recall seeing this as an exclusion. Anyways i would highly recommend Trupanion and did my friend bought the next day. Very happy pet owner.

I have had this insurance for almost 5 years. My yorkie had a end of a chew stick stuck in his throat he had to have surgery to remove the total cost incurred $4300. I comtacted trupanion and was totally impressed. They emailed me the claim form immediately and also faxed each vet a copy so that claim could be submitted. My claim was paid within a week and I received the cheques shortly after. I was surprised and very happy with the entire process. They were so accessible. The only surprise was that they did not cover taxes charged on the invoice i don"t recall seeing this as an exclusion. Anyways i would highly recommend Trupanion and did my friend bought the next day. Very happy pet owner.

We are so glad we have trupanion for our dog Cherry! She had to have surgery on her leg and we were able to concentrate on giving her the care she needed and not worry about how much it was going to cost. It's even better than the medical insurance we have for our own family. Trupanion was caring and prompt and even looked in on us afterwards.

We are so glad we have trupanion for our dog Cherry! She had to have surgery on her leg and we were able to concentrate on giving her the care she needed and not worry about how much it was going to cost. It's even better than the medical insurance we have for our own family. Trupanion was caring and prompt and even looked in on us afterwards.

As easy and fast as the first one. I had my vet fax everything in and within days the money was deposited back in my account. The nice thing is that Embrace always follows up to make sure you received your deposit. My experience since October has been great!!

My 7 month old Italian Greyhound suffered sudden onset of extreme pain and high fever. My local rural vet did not have the diagnostic tools to figure out the problem. Thanks fo Pets Best Insurance I was able to take him to a specialty hospital and get the care he needed. He was diagnosed with meningitis and got the care he needed. There is no way I would have been able to afford the cost if it were not for Pets Best. It would have been a very different outcome for Niles. Pets Best responded to my claim immediately. I couldn't believe how easy it was. I kept thinking there should be more paperwork, more red tape, more of a fight to get reimbursed. Nope. Within a week 80% of the cost was deposited in my account. I highly recommend Pets Best. I will never be without pet insurance again.