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I have an insured 7 month old West White Highland Terrier who was admitted to the vet hospital for chronic vomiting. The claim I submitted was for hospitalization overnight, fluids, medications, referalls etc. I submitted my reimbursement request and within a few days I had an email updating me on the progress. The next day I received an email saying the cheque had been mailed out (including the amount and applicable deductions). It was all very nicely laid out and easy to follow. A few days later I received my cheques in the mail. I have submitted 3 claims to date and trupanion has held up their end. I usually have the cheques within the week and have never had an issue. I thoroughly recommend Trupanion and am very happy I made the choice to use them for my pet's insurance!

I have an insured 7 month old West White Highland Terrier who was admitted to the vet hospital for chronic vomiting. The claim I submitted was for hospitalization overnight, fluids, medications, referalls etc. I submitted my reimbursement request and within a few days I had an email updating me on the progress. The next day I received an email saying the cheque had been mailed out (including the amount and applicable deductions). It was all very nicely laid out and easy to follow. A few days later I received my cheques in the mail. I have submitted 3 claims to date and trupanion has held up their end. I usually have the cheques within the week and have never had an issue. I thoroughly recommend Trupanion and am very happy I made the choice to use them for my pet's insurance!

When we told our vet what our Bernese Mountain Dog, Baylor, managed to eat in his first 6 months (rope, bathroom rug, etc), he recommended pet insurance. We were actually there that day because Baylor developed a post- op infection after being neutered. We chose Trupanion and have already gotten our money's worth. Most recently, Baylor ate part of a glass Christmas ornament. We were all scared to death that Baylor could lacerate a number of organs as the glass passed through his system. We didn't have to worry about the costs of treatment thanks to Trupanion! Baylor turned 1 on Christmas Eve. We have no doubt that our mischievous "puppy" will cash in on the insurance policy many more times!

When we told our vet what our Bernese Mountain Dog, Baylor, managed to eat in his first 6 months (rope, bathroom rug, etc), he recommended pet insurance. We were actually there that day because Baylor developed a post- op infection after being neutered. We chose Trupanion and have already gotten our money's worth. Most recently, Baylor ate part of a glass Christmas ornament. We were all scared to death that Baylor could lacerate a number of organs as the glass passed through his system. We didn't have to worry about the costs of treatment thanks to Trupanion! Baylor turned 1 on Christmas Eve. We have no doubt that our mischievous "puppy" will cash in on the insurance policy many more times!

In short this insurance is misleading especially if your like me and adopted your pet from a shelter or rescue agency. They accepted my application and billed me monthly for almost a year before I submitted my first claim. My claim was denied because they stated they never received his veterinary records going back 12 months. When I applied for his insurance and was accepted I conveyed to them that I don't have this information due to my dog was a stray. They are now refusing to refund the money that I paid them in that time period. To say I was mislead is an understatement. I paid monthly, they accepted my payment and in return my dog was never really insured. I am truly disheartened by this experience and would not recommend this insurance to anyone at all.

I signed LisaJoy up for Embrace Pet Insurance in late October when I made her a permanent member of the family. She is dog #6 who I have "Embraced." In early December, when she was just 11.5 months old, I experienced the most horrifying experience of my life when her throat and tongue swelled rapidly due to a hematoma (internal bleeding.) The hematoma got so big it cut off her airway! I rushed her to my local vet, less than a mile away. They were able to do an emergency tracheotomy to re-establish her airway, and then referred me to the Emergency vet an hour away. From there, they sent me to the specialist hospital, Tufts University, 3 hours away. Throughout each step of this terrifying process, I was able to focus solely on my puppy and getting her the care she needed in order to survive, because I knew Embrace would be behind me 100% to help on the financial end of things. Sure enough, the claims process was simple and straightforward, the representatives were courteous and helpful, and the claim was processed very quickly, even over the holidays.

Renewed my dog's Wellness Policy for another year because they have proven to reimburse quickly. I have not had any problems in 4 years. Sad the Dental is no longer a part of the Wellness.

As was expected, having insurance for Dexter has already paid for itself many times over. Getting hit with a large bill by an emergency vet during the holiday season is never fun, but it was nice to know that Healthy Paws was behind me and would be covering a majority of the costs. It is always a no brainier to get your pet the best care you can, but it gives you peace of mind when they are there to take off some of that burden. That mixed with some great followup emails to make sure that my little man was doing well and happy again was a nice touch. After having considered a number of insurance providers, I am glad to have made my choice with Healthy Paws.

I am pleased with the fast response from Trupanion. It really helps when there are larger vet bills.

I am pleased with the fast response from Trupanion. It really helps when there are larger vet bills.