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Overall I am very impressed with Embrace; I'm kept informed of the status of my claims and their representatives are extremely polite and helpful. I find their rates competitive and a good value for what I receive.I belong to a local bird dog club and and when the subject of insurance comes up I always recommend Embrace.

Each and every time that I have worked with Embrace I have received excellent service. Timely, thoughtful, and informative. I highly recommend Embrace Pet Insurance. I easily relied on Embrace to handle all the claim matters while I focused on my pet and their needs. I was comforted by the fact that my pet was able to receive the best care. Our coverage was amazing. Today after a very serious injury and surgery because we had Embrace coverage we were able to make good solid decisions on our Pete's health care decisions. I'm 100% convinced that having Embrace was critical in saving the life of our dog. I can't thank Embrace enough for their reasonable premium costs and their excellent coverage. Thank you Embrace.

my cat has an extreme flea allergy and his dermatological result is extreme. I was told (pre-insurance) that dermatology was not covered. Ok, I understood no dermatology, then he came down with a gross hematoma in one ear--embrace said this was the result of him shaking his head due to an ear infection--(which they defined as dermatology) and none of the treatment for the hematoma was covered. Hair-splitting, vet felt so, there were no fleas involved with his ear problem.claim denied--first claim in 1 yr with 3 animals.

I am glad that I got the insurance for both my dogs. I dont ever want to give them less care than they deserve because the cost is more than I can afford. The insurance gives me the option to take care of my dogs without the worry of a large bill from the vet.

I did a ton of research and Healthy Paws is simply the best. I even chose them over a company-offered benefit. Here's why they are the best: 1. Best value for money. 2. Awesome customer service! 3. Prompt claims processing with no hassle. 4. They have foundation in which they donate back to saving animals --- can it get any better? Don't think twice about another insurance company. Stick with Healthy Paws and you'll never be sorry.

Ophelia, our toy poodle began limping when she was around nine (9) months old and we thought she pulled a muscle or twisted her leg during one of her favorite play time activities (tug of war). Sadly, her limp continued to worsen and after two weeks, we finally conceded and took her to our veterinary for an exam. Once there, our Veterinarian conducted tests and x-rays and determined that both her hind femoral heads were severely damaged and diagnosed Ophelia with Legg–Calve–Perthes syndrome. Legg-Calve-Perthes syndrome is a disease of the hip joint that results in abnormal deformity of the ball of the hip joint and starts with an insult to the blood supply to the head of the femur bone. As the blood supply is damaged, the bone dies off leading to the bone in the femoral head to collapse and the cartilage coating of the femoral head becomes cracked and deformed. This leads to arthritis or inflammation of the hip joint causing pain and lameness in the affected legs. The cause is not completely understood however the treatment is a femoral head and neck excision with an excellent prognosis. (Degner, 2004) Sadly Ophelia had the issue with both her legs and required a double Femoral Head Ostectomy (FHO) which is expensive and painful. We scheduled the surgery for both her legs and once the surgery was completed, our Veterinarian and the Orthopedic Surgeon signed the claim form and their office sent the claim and all of Ophelia’s medical records to Healthy Paws. He

We are so happy to have health insurance for our Boxer Max, without embrace we would be paying off credit card bills for years!!! They saved our doggy and our wallets!

My 6-yr old female Weimeraner has been insured with Healthy Paws for almost 2 years now. I am blown away by the professionalism, competency, quality and speed of reimbursement of this company. (If only my human health insurance were of this caliber!) The most recent cause for me to use my insurance - Bella started the have difficulty getting up from a seated or lying down position; as if her knees or hips were hurting. Initially I took her to my regular Vet. He took a zillion xrays and tapped the knee joint to test the fluid for inflammation. His diagnosis was cruciate ligament problems, bilaterally (means both knees) and recommended surgery at a cost of $6,000 (just the surgery fee - additional fees for all the ancillary charges. I didn't feel comfortable with this...so I decided just like in human cases, a second opinion would be a good idea. I contacted Healthy Paws, and sure enough - not only did they say my policy covers the cost of a second opinion, they encouraged me to pursue it for Bella's sake. The specialist I took Bella to see is a Board Certified Orthopedic Surgeon. He is not convinced at this stage by merely looking at several x-rays of the diagnosis that the first Veterinarian arrived at. He explained in detail, which I skip here) that further tests were required to figure what was really going on. So Monday of next week, we are off to North Carolina to the University to have an MRI performed on both her knees (and of the hips are suspect, both hips). Again, He

After my last dog, I decided to get pet insurance as soon as I got my new dog. I checked out several companies and liked Embrace's options the best. I signed up for the medical and the wellness options. The wellness portion definitely pays for itself every year, with the annual physicals and vaccinations, etc. The medical portion I've fortunately not had any catastrophes yet, but on the illnesses that have taken me to the vet, I get a partial refund on most. Obviously the real reason is in case she needs surgery or something else major. So all in all, I'm very happy with Embrace.

I am so happy that I signed my three dogs up with Pets Best insurance. I submitted a claim for my dog Dante for an ongoing skin condition. Pets Best customer service encourage me to submit all claims pertaining to that condition for review. The claims covered a period of several months. During the process they were very friendly, helpful and professional. I was amazed at how quickly the claims were processed and the direct deposit was received at my bank. Thank you Pets Best!! I have recommended your services to several others because of the awesome service provided.