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My almost 5-yr-old dog was diagnosed with lymphoma (cancer), and I am very satisfied and thankful that we have Embrace Pet Insurance for accident and illness and prescription coverage. I was relieved that we were able to transfer our dog's care to an oncologist of our choosing, and that Embrace covered the cost of veterinary care according to our policy. Once a claim has been submitted, I receive an email within one day of submission stating that Embrace has received the claim. Claims are processed within 1-2 weeks of submission. I really appreciate the wonderful customer service and professionalism that I've received from the Embrace staff! I am so glad that we signed on with Embrace to help us get the best care for our dog, and I have recommended them to others and will continue to do so!

I sure wish my insurance companies were as good. The first claim I had an email from healthy paws waiting for me when I got home. Next my 2 year old male cat somehow broke his hip. When surgery was done a second break was found. So I had a substantial bill. I submitted this bill and another and I received payment on both within the week. With the company helping homeless pets, the emails the company sends for pets birthdays and inquiring how the patient is, and friendly people on the phone I couldn't have picked a better company and I highly recommend them.

takes forever to get cash back and when my dog had a virous and diaria they would not oay for the meds she needed. said it didn't cover ear infections. But the meds where for her back end not front end. Same problem with insurance companys have.Some one that doesn't know whats going on. We will give people some of the cash and they will be happy! No wonder why people get lawers.Sorry about spelling ,i'm to upset!

Trupanion is a reliable pet insurance. My dog has been having different types of health problems, however because of Trupanion, I have been able to take a great care of my lovely dog. Thanks to Trupanion and staff members.

Trupanion is a reliable pet insurance. My dog has been having different types of health problems, however because of Trupanion, I have been able to take a great care of my lovely dog. Thanks to Trupanion and staff members.

So far...so good. It has been a very pleasant experience. I'm so grateful we got insurance with Trupanion. I would have never expected to be using it so soon. Hopefully we will never have to again. But at least we have piece of mind.

So far...so good. It has been a very pleasant experience. I'm so grateful we got insurance with Trupanion. I would have never expected to be using it so soon. Hopefully we will never have to again. But at least we have piece of mind.

My cat has developed urinary crystals (FUS); thank goodness the coverage was there to help pay for the costs. After exams, urine tests, blood tests and xrays - he is now one expensive little furball. But even with all of this going on the claim process was simple and easy, and a weight was taken off my mind and my wallet.

Have had Embrace since 2006 & have never needed it until this past Aug when my 10.5 BC Keegan suddenly came up lame on his back right. Took him in & they thought psoas strain, followed their instructions & was better. Vet ok'd him for more activity & immed came up lame. To confirm it was a psoas injury went to one of the few vets in the country that diagnose it by ultrasound. Diagnosis severe moderate tears at insertion & orgin.Approved & paid that & the follow up ultrasounds every 4 weeks plus all my rehab visits with my local rehab vet, the exam fees, chiro, acupunture, treadmill sessions, etc. from Sept-Jan. Unfortunately during this we found a mass during the Jan ultrasound on that same back right near his femoral artery & it's B-cell lymphoma. Fortunatley, Embrace has been wonderful, they paying 80% of the $1700+ from all the ultrasounds, xrays, bloodwork & other tests. Starting chemo on Tues & am confident Embrace will be there to help with that too. Devastating news but so happy that thanks to Embrace I can afford to give him the best possible care. Cancer diagnosis & treatment is not cheap.

One of my cats is quite a scamp and ate some medication that could have killed him.After rushing him to the emergency room where they kept him in the CCU unit for two days I was greeted with a very large vet bill. When my cats were just 8 weeks old I enrolled in Trupanion and I could not be more happy. I received my reimbursement promptly and was relieved. Recently I entertained the thought of dropping my coverage and I am happy I did not.