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This is our second experience with a pet insurance company. We are more than pleased with the service, the level of reimbursement, and the prompt attention to the claims.

This is our second experience with a pet insurance company. We are more than pleased with the service, the level of reimbursement, and the prompt attention to the claims.

The experience I've had with Embrace has been nothing short of excellent. My wire haired dachshund Mabel developed a heart condition this past summer. I have submitted numerous claims on her behalf and Embrace has reimbursed everything (less our $500 deductible and 10% co-pay) to the penny including the bills from specialists. They pay the amount the vets actually charge and not an amount that some other insurers do, what they consider to be "reasonable." The only mistake I made was not getting coverage for meds as this is now running over $100 a month. I have amended my policy to include drug coverage for my other dog for only an additional $5 a month. I can't recommend Embrace highly enough.

I adopted a very crazy, active, untrained rescue (Dog) when she was one year old. I immediately got Trupanion Insurance for her, knowing from my old dog how expensive treatment (especially water therapy!) can be. After a year, my new dog was diagnosed with Colitis and Heartworms (she had been on preventative). Trupanion has quickly reimbursed me 90% for covered expenses, a huge help! They continue to reimburse me for the prescription medication that will likely be needed for the rest of my dog's life. Trupanion even reimbursed the cost of Veterinary prescription diet. (Which unfortunately did not work.) The only reason I didn't give a rating of 10 is because Vet visits are not a covered expense, and my dog had MANY of those prior to the correct diagnosis and treatment. My dog is now healthy, and I have peace of mind that I can keep her that way with Trupanion's support.

I adopted a very crazy, active, untrained rescue (Dog) when she was one year old. I immediately got Trupanion Insurance for her, knowing from my old dog how expensive treatment (especially water therapy!) can be. After a year, my new dog was diagnosed with Colitis and Heartworms (she had been on preventative). Trupanion has quickly reimbursed me 90% for covered expenses, a huge help! They continue to reimburse me for the prescription medication that will likely be needed for the rest of my dog's life. Trupanion even reimbursed the cost of Veterinary prescription diet. (Which unfortunately did not work.) The only reason I didn't give a rating of 10 is because Vet visits are not a covered expense, and my dog had MANY of those prior to the correct diagnosis and treatment. My dog is now healthy, and I have peace of mind that I can keep her that way with Trupanion's support.

It continues to amaze me that the turnaround time for a claim with Embrace only takes 10 days or so. Your company is most efficient and communicates when they receive a claim - when they process a claim - and confirms that I have received the reimbursements. This is a good Company and I have referred you to all my friends with pets.

This is my first claim although I have had the insurance for about 4 1/2 yrs. The service was very fast, reimbursement in a week.The paperwork was handled very professional, but some how I missed the fact that I had to pay the $500.00 deductible plus 35% co-pay, but all in all I am satisfied.

I have been with Trupanion since my dog was 3 months old. They have always processed my claim promptly and have stuck to their word.

I have been with Trupanion since my dog was 3 months old. They have always processed my claim promptly and have stuck to their word.

I sent two claims on different dogs several months ago. They still have not paid on the claims after receiving the health background for each dog. I have contacted them several times and they keep saying they need the medical records. The vet's office said they have faxed over all the information several times.