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We have been very happy with the claims process for our visits to the vet due to allergies in our French Bulldog. Shortly after we met our deductible we had an issue with her stomach (she ate her blanket) and needed surgery. Our claim was processed the same day and a check for 90% arrived 3 days later. We are so grateful to have such wonderful pet insurance and appreciate all of the customer support we received!

I have had this insurance for years and it has saved me hundreds of dollars. The claims are paid fast!

During a yearly check up, my gorgeous red dobie, Marley, was found to have a heart issue, an extra beat to be precise. I know that Dobie's have a history of cardiomyopathy, so I was scared. My vet had me take Marley to a well known dog cardiologist in GA, of which I had NO idea they even existed. Marley had an echo and an ekg and while he does have an extra beat, his heart is completely normal. The bill was very high, but with the help of ASPCA's Insurance it was managable and without it I would not have been able to do it. I thank ASPCA from the bottem of my, and Marley's heart for providing me some help when it was needed.

Embrace is a great insurance company because their terms are easy to understand and there are no surprises as to what is covered and what isn't. Turnaround time is fast and they're always there to answer questions. Also their website makes it easy to track your claim.

Faxed in my dogs medical history, appointment invoice, and diagnosis and got a check for everything my policy entitled me to. The only downside was my premium went up $3/month after the claim.

Faxed in my dogs medical history, appointment invoice, and diagnosis and got a check for everything my policy entitled me to. The only downside was my premium went up $3/month after the claim.

Choosing to get pet insurance was smart because we have a dog that has a weak immune system and ends up at the vet prety frequently. She is only 16 months but has had many health issues which could cause a financial dilemma for us. That stress has been alleviated because Embrace has covered every little accident and illness we have had after our deductable. I can not even put into words how phenomenal the service is. I never make times to write reviews; however, I felt compelled to discuss my feelings on Embrace. If you need pet insurance please stop looking. I did so much research about Embrace, I spoke to everyone I know with pet insurance and I am the only one with no complaints!! The best part is you get an email within 24 hours discussing your claim and they get back to you as soon as possible with the money due back to you after that. Now I get the money direct deposited in my account as well!

I am very pleased with trupanion. I left the claim form with my vet, and within a few days I received an email from trupanion informing me of receiving the claim. A few days later I received another email giving me a detailed breakdown of the refund. This email informed of that the check was in the mail. A few days later, I received the check...

I am very pleased with trupanion. I left the claim form with my vet, and within a few days I received an email from trupanion informing me of receiving the claim. A few days later I received another email giving me a detailed breakdown of the refund. This email informed of that the check was in the mail. A few days later, I received the check...

It would be better to have two separate claim forms for Wellness and Illness. I submitted claims for both Wellness and Illness on a single form for one of our dogs and it was confusing to the claims adjustor who handled it. It took 3 phone calls to get it corrected. I got my claims handled properly by the end and the personnel I dealt with were very friendly and helpful, but for future claims I am going to use a separate for for each category.