Excellent plan, friendly staff, can be tricky..
Honestly, the plan is amazing, probably the best available in Canada. I work at a vet and I do recommend this plan to clients because it's simple. But, if you start with a deductible and then change it to nothing, they can give you a bit of grief as they will try to relate the issue back to when you had a deductible. I understand that it's because they have had a lot of fraud, but it can be frustrating. In the end, I don't regret choosing Trupanion, and I still recommend them. The plan is amazing, and you are reimbursed quite quickly.
- INSURER:
Trupanion
- POSTED: 02/16/2013
- BY: Jennifer
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I am not totally pleased
I am not totally happy with this insurance. I pay more out of pocket than I get in return. My claims are always not covered or go towards the deductible. I feel like I am just paying to say I have insurance but my insurance is not working for me. I am not happy that the individuals answering the emails get my two pets confused. I'll submit a claim for one dog and they are referencing my other dog.
- INSURER:
Embrace
- POSTED: 02/15/2013
- BY: me
- BREED: Affenpinscher
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Comprehensive Coverage options at a fair price and
User friendly claims administration. Ease of claims submissions and turn around time not usually found within insurance industry as a whole. Many companies figure out ways not to pay claims ASPCA pet insurance does the opposite. Was in insurance business for over 40 years and acted as broker /consultant for fortune 500 corporations and national non profits involving mass marketed products. These guys know what they are doing and do it well. A credit to the industry.
- INSURER:
ASPCA
- POSTED: 02/15/2013
- BY: Vincent
- BREED: Flat-coated Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
so far so good
I'm new to Pet Best, I recently lost a pet to cancer and we didn't have insurance on him. So with the newest addition to the family, I felt the need to make sure she is covered not to mention Vet bills can be costly. I just submitted a claim and it was processed already. I will keep you posted on future claims.
- INSURER:
Pets Best
- POSTED: 02/15/2013
- BY: Julia
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Quick on refunds, not fair on regional cost
I do like this insurance and they are always quick with refunds. But because the surrounding counties are rural, my regional costs do not reflect the cost in my county. I usually only get %50 refund.
- INSURER:
ASPCA
- POSTED: 02/15/2013
- BY: Karen
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Easy claims processing
We purchased Embrace pet insurance for our new puppy. We got the Wellness Rewards benefit as well. It has been a very easy process to get reimbursed for well puppy visits, flea medication, etc. We email the claim and the check is sent to us very quickly. We get $400 dollars worth of wellness rewards for only $300. A bonus of $100 dollars per year is great. We also have peace of mind that if anything happens to our puppy we are covered. We are very pleased.
- INSURER:
Embrace
- POSTED: 02/15/2013
- BY: Rebecca
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Delivers Benefits As Expected
ASPCA pet insurance has been reliable and fair. The benefits have been paid according to the guidelines of the stated policy and within a reasonable time frame. When there was a technical difficulty in transmitting a claim at one time, it was smoothly worked out without further ado.Everything is handled in a business-like, satisfactory manner.
- INSURER:
ASPCA
- POSTED: 02/15/2013
- BY: C.M.
- BREED: Doberman
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Embrace is a phenomenal company.
I have been a customer of Embrace going on three years now and have never experienced a problem. They have handled all my claims and reimbuirsements quickly, efficiently and most importantly they have top notch customer service. Whenever I have a question I can call them and get through instantly to speak with a representative. I've recommended Embrace to several family and friends due to the excellent experience we have had.
- INSURER:
Embrace
- POSTED: 02/15/2013
- BY: Julia
- BREED: Boxer
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I can't say enough good things in one line
I am astounded that an insurance company can be so pleasurable to work with! Trupanion has far exceeded all expectations that we've had. We have a boxer that had a leg injury and they have been the easiest and most helpful group of people that we could have hoped to work with. We will insure all of our pets with Trupanion and although we hope to never have to use them...we know they will be on our side when we do need to use them.
- INSURER:
Trupanion Canada
- POSTED: 02/15/2013
- BY: John
- BREED: Boxer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I can't say enough good things in one line
I am astounded that an insurance company can be so pleasurable to work with! Trupanion has far exceeded all expectations that we've had. We have a boxer that had a leg injury and they have been the easiest and most helpful group of people that we could have hoped to work with. We will insure all of our pets with Trupanion and although we hope to never have to use them...we know they will be on our side when we do need to use them.
- INSURER:
Trupanion
- POSTED: 02/15/2013
- BY: John
- BREED: Boxer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
