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My puppy fell off the bed and broke her leg. Trupanion was quick and very kind. We had a few complications because they didn't have all her history at the time. Once it they had all the infomation on her the other claims went quickly.

My puppy fell off the bed and broke her leg. Trupanion was quick and very kind. We had a few complications because they didn't have all her history at the time. Once it they had all the infomation on her the other claims went quickly.

One of my two insured dogs had a cancerous lump removed from his leg. When I recieved the report of my claim for this illness, Trupanion broke it up into several different incidents and instead of paying the $250.00 deductable, I actually was charged, inaggregate of $288.00, all for the same illness.

One of my two insured dogs had a cancerous lump removed from his leg. When I recieved the report of my claim for this illness, Trupanion broke it up into several different incidents and instead of paying the $250.00 deductable, I actually was charged, inaggregate of $288.00, all for the same illness.

Our two year old dog became ill so fast and it took the emergency vet two visits to stabilize her. After two nights in the hospital she came home on a strict ten day food/medication regimen. Within two days of her first going to the vet we were notified by Trupanion that they were processing her claim. They also showed concern about our dog's condition. Trupanion covered ninety percent of the total bill which was over $2,000.00 (minus initial check-ups). We received the checks within two weeks of our dog becoming ill. We are very thankful that we signed up with Trupanion for our pet insurance. We never thought we'd need it this soon in our dog's life. We just got an e-mail today from Trupanion asking how our dog is doing.

Our two year old dog became ill so fast and it took the emergency vet two visits to stabilize her. After two nights in the hospital she came home on a strict ten day food/medication regimen. Within two days of her first going to the vet we were notified by Trupanion that they were processing her claim. They also showed concern about our dog's condition. Trupanion covered ninety percent of the total bill which was over $2,000.00 (minus initial check-ups). We received the checks within two weeks of our dog becoming ill. We are very thankful that we signed up with Trupanion for our pet insurance. We never thought we'd need it this soon in our dog's life. We just got an e-mail today from Trupanion asking how our dog is doing.

I enrolled my two dogs in Healthy paws and that was a one of the best decision I ever made.The claim process is fast and easy. They follow up with you and care about your pets!Their customer service is the best!

Rusty had a very bad respiratory infection. He had different tests to determine what he had & how to be treated. He also had to stay at the vet's because he was so sick & needed several meds to be administered. I was so happy I had the insurance because the bills were very high & I was reimbursed a large amount.

Claims are very easy to submit. I bring a form with me to each visit. Even though the plan only pays 80 percent of the claim and does not cover medications, I feel every little bit helps. Thank you to the employees who handle the claims for me and for tHe follow-up, it is appreciated!

Prompt payment received from the carrier. One thing I did not like though is the auto reply asking how the pet was doing after he had died. They need to connect the auto reply to their claims so that this does not happen. Was surprised though that his cremation was not covered.