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I have had to make several claims for my dog Hero of late, although he is improving thankfully, but during that time Trupanion made the process easy, painless and almost pleasurable. thank you.

My puppy turned one earlier this month and had been completely healthy the entire year. Suddenly she got Kennel Cough. I was able to immediately take her to the vet without fear of a large bill. Unfortunately, their diagnosis did not catch her eventual pneumonia and lung tear that put her in the hospital's oxygen tank for 3-4 days (at $1300/day). My dog died despite everyone's intense effort to help her. We were shocked. Even my vet, who thought she might have a chance, couldn't believe her kennel cough got out of hand like this in a matter of days. But thank god for Healthy Paws. I was able to give her the best chance before we put her down. I have no regrets. She got the best (most expensive/advanced) help she could. Within a few days she got ALL the necessary procedures because I didn't have to worry about making a choice between her health and a fear of extraordinary bills. I also want to mentioned that Healthy Paws sent me their condolences pretty immediately (I got 3 separate emails from different team members). They dealt with the claim within the promised 10 days and communicated with me the whole way through the claim process. I LOVE THEM. They cancelled my policy for me (I didn't need to ask) the day she died. I feel so well taken care of and truly touched by their genuine love and compassion for animal families. I will use them for all my future pets.

Trupanion is Excellent. They keep in touch which a lot of companies do not do. I think they have the best plan available of the many I checked out.Looked at questions below - do you want to know last time I sent in claim and what it is for. That is the info I am giving. Have sent in about 8 claims. Dog is 18 months old.

Trupanion is Excellent. They keep in touch which a lot of companies do not do. I think they have the best plan available of the many I checked out.Looked at questions below - do you want to know last time I sent in claim and what it is for. That is the info I am giving. Have sent in about 8 claims. Dog is 18 months old.

So Far So Good with Embrace. We were really having a hard time picking between insurance carriers and ended up just pulling the trigger - figuring if we were unhappy we would just switch. And like I said, so far so good. I was hoping to get a little more back on our mastiff's entropian eye surgery but 60% isn't bad. I'm probably most happy with their promptness and customer service.

Amazing Vet. A real lifesaver. For how horrible the attack was for my son and dog we are very grateful. Trupanion has made the refund process easy. Thank you

Amazing Vet. A real lifesaver. For how horrible the attack was for my son and dog we are very grateful. Trupanion has made the refund process easy. Thank you

I cannot say enough great things about embrace. They have exceeded all our expectations. There has been none ( ZERO) of the typical insurace carrier nit-picking. They give us timely updates on our claims, have issued quick reimbursements and even follow up with us making sure our puppy is feeling better. I wish I had coverage this good for myself. I highly recommend.

All I can say -- if you want a dependable, honest, reliable insurance provider for your beloved pet you will be THRILLED to have Embrace for your furry friend! Embrace has been with us every step of the way for a boy who is challenged with bilateral hip dysplasia. They have outstanding customer service, prompt and easy claim processing along with NO GIMMICK reimbursements.

we have a golden doodle who is 8 yrs old. she has been in excellent health and we have a new great dane puppy coming home in a week. took lola (golden doodle) to the vet for her annual checkup and everything was great. decided we would get insurance for her. signed up with embrace, was asked to have vet complete the orthopedic form and that way she would be covered 30 days later for anything ortho. done. we got the insurance the day after her exam thinking that way they would know she was in good health, this was 3 weeks ago. called today to add the new puppy and found out that now they wont cover any orthopedic for lola for 6 months since we had the checkup done the "day before" we signed up for insurance. she has NEVER and i repeat NEVER had any ortho or medical problems at all. was told that if it was 2 days before things would be fine... huh??asked more questions.. people apparently didnt know what they were talking about with any other conditions and getting confirmation if they would even cover an ear infection etc. they offered NOTHING. so i cancelled the policy. i certainly didnt get any good vibes from them. i suggest you ask TONS of "what if" questions before signing.