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I really cannot say enough about Embrace Pet Insurance. I LOVE the coverage options, the people are fantastic and my claims were processed very quickly - direct deposited into my account about 3 days after claim submission. I actually have two dogs - although I can't indicate that on this feedback form :) - and both have had claims submitted. My Standard Poodle, for routine care, and my Lab for the claims described in this review. We actually submitted 3 separate claims on the issues indicated and they were paid without any delay. Even better, we have experienced NO premium increase as a result of utilizing the policies. VERY, VERY happy with this company. If you're shopping around, I would highly recommend Embrace - as I have to about 10 of my friends and family members. They have taken my up on the recommendation and, happily, ALL have had experiences similar to mine.

I enrolled my Labrador Enzo with Healthy Paws and have been so impressed with the policy. The Customer Service is exceptional. I submit my claims via fax and have received confirmation within 1 hour and typically an Explanation of Benefits and Payment Summary within a few hours. Because of Healthy Paws I have an added sense of security knowing that I can provide Enzo with the highest level of Veterinary care. I am a dog professional and I refer Healthy Paws to all my clients.

After Chibi hurt her back. The choice was drugs or wholistic care. Easy choice for us:) Wholistic care!She had 2 sessions of accupuncture and cold laser and she is feeling fabulous. Thank you Embrace for covering REAL heath care!

I changed to Embrace a few months ago. I have been very happy with the response I have gotten. I just wish O would have found out about them sooner.

I've had ASPA pet insurance for 3 years and swear by it. My boxer is very prone to getting himself hurt and sick. I got my dog in college and would have been completely broke without it. When my dog got heartworm the heartworm preventive provider said they wouldn't help us pay for the expensive treatment. Thankfully our Level 3 APSCA coverage helped us pay for most of it with no problem or questions asked.

I decided a few years ago that I was going to get insurance on any new puppy so that I would never have to worry about making life and death decisions for them based on the expense. How heartbreaking it would be to have to put a member of the familly down because the money is just not available at a time when veterinary technology can work miracles. But along with technology, comes expense. I have 2 dogs now, the oldest has not been sick so I didn't know for sure how good this insurance company was until my new dalmatian puppy suddenly became ill. She was rushed to the veterinary and was given emergency surgery for gastrointestinal blockage. She had to stay for two nights with IV. I faxed the claim to Healthy Paws and within two days had the check in my hand. I was amazed. I'm still amazed. No hassle, no stalling, and they show genuine concern that everything is alright. I have been telling everyone I know, that this is a great company. You never know until you need them, and now I know that when I need them, they are right there with help, both financially and emotionally. Great company, the best!

I've worked with many insurance companies through the years both personally and professionally as nurse. Embrace is terrific when it comes to customer service and communication. I have recommended them to my friends as well as to veterinary personnel.

I am so happy we have Embrace, they have always reimbursed all our claims fast and without problems. We have recommended Embrace to many of our family members and friends and they have had very positive experiences and thanked us afterwards about telling them about pet insurance.

Our dog stopped eating and drinking, and his hospital stay was almost $700. Initially, Healthy Paws thought there was a gap in his veterinary coverage since he was found as a stray, but a quick phone call cleared that up and I had a check in hand within 3 days. It's worth every penny and I wish my own health insurance was this easy!

The Embrace Representative on the phone, Joshua, was very helpful and considerate. I worked with him while I was online on their website, because I wanted to get the insurance that day and have it go into effect immediately..also bought the Well Care..which is what was immediate..I was very happy with the service, and afterwards, ny 1st Well claim went exactly as they said..check received within a week of submission!