Find and read reviews with confidence

We received our Alaskan malamute puppy, River, on 09/29/12. We fell in love with him immediately and considered him part of the family from day one. We were a bit skeptical about signing him up for pet health insurance; however, we started to look into it and decided to enroll him in Healthy Paws. Several months after he was enrolled, River ended up getting sick. He was lethargic and wasn’t able to keep his food down, so we took him to the vet. We had to schedule two separate visits, which included exams, x-rays, an action plan, and monitoring his progress. We followed the direction of the vet and River made a full recovery. I worked with the vet’s office to process our claim with Healthy Paws Ins. and was so pleased with how fast it was processed. Healthy Paws definitely exceeded my expectations. I have already referred Healthy Paws Pet Ins. to two separate friends (both who have added new puppies into their family). I will continue to pass on my positive experience with Healthy Paws and recommend them to other proud pet owners as a reliable pet insurance company.

I'm very happy with Embrace. I submit my claims to them and I hear back about my refund within two weeks. I like that they do direct deposit right into my account. They have been great with my two english bulldog puppies. They have great service and always keep in touch and make sure that I received my refund (I do not have to be checking up on them ever).

I really cannot say enough about Embrace Pet Insurance. I LOVE the coverage options, the people are fantastic and my claims were processed very quickly - direct deposited into my account about 3 days after claim submission. I actually have two dogs - although I can't indicate that on this feedback form :) - and both have had claims submitted. My Standard Poodle, for routine care, and my Lab for the claims described in this review. We actually submitted 3 separate claims on the issues indicated and they were paid without any delay. Even better, we have experienced NO premium increase as a result of utilizing the policies. VERY, VERY happy with this company. If you're shopping around, I would highly recommend Embrace - as I have to about 10 of my friends and family members. They have taken my up on the recommendation and, happily, ALL have had experiences similar to mine.

I enrolled my Labrador Enzo with Healthy Paws and have been so impressed with the policy. The Customer Service is exceptional. I submit my claims via fax and have received confirmation within 1 hour and typically an Explanation of Benefits and Payment Summary within a few hours. Because of Healthy Paws I have an added sense of security knowing that I can provide Enzo with the highest level of Veterinary care. I am a dog professional and I refer Healthy Paws to all my clients.

After Chibi hurt her back. The choice was drugs or wholistic care. Easy choice for us:) Wholistic care!She had 2 sessions of accupuncture and cold laser and she is feeling fabulous. Thank you Embrace for covering REAL heath care!

I changed to Embrace a few months ago. I have been very happy with the response I have gotten. I just wish O would have found out about them sooner.

I've had ASPA pet insurance for 3 years and swear by it. My boxer is very prone to getting himself hurt and sick. I got my dog in college and would have been completely broke without it. When my dog got heartworm the heartworm preventive provider said they wouldn't help us pay for the expensive treatment. Thankfully our Level 3 APSCA coverage helped us pay for most of it with no problem or questions asked.

I decided a few years ago that I was going to get insurance on any new puppy so that I would never have to worry about making life and death decisions for them based on the expense. How heartbreaking it would be to have to put a member of the familly down because the money is just not available at a time when veterinary technology can work miracles. But along with technology, comes expense. I have 2 dogs now, the oldest has not been sick so I didn't know for sure how good this insurance company was until my new dalmatian puppy suddenly became ill. She was rushed to the veterinary and was given emergency surgery for gastrointestinal blockage. She had to stay for two nights with IV. I faxed the claim to Healthy Paws and within two days had the check in my hand. I was amazed. I'm still amazed. No hassle, no stalling, and they show genuine concern that everything is alright. I have been telling everyone I know, that this is a great company. You never know until you need them, and now I know that when I need them, they are right there with help, both financially and emotionally. Great company, the best!

I've worked with many insurance companies through the years both personally and professionally as nurse. Embrace is terrific when it comes to customer service and communication. I have recommended them to my friends as well as to veterinary personnel.

I am so happy we have Embrace, they have always reimbursed all our claims fast and without problems. We have recommended Embrace to many of our family members and friends and they have had very positive experiences and thanked us afterwards about telling them about pet insurance.