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I have been extremely disappointed with Embrace's care. They have claimed that every problem was a pre-existing issue. Our vet has reached out to them to try to clarify the situation and explain that the condition was not pre-existing, but they don't seem to care. If I could do it over again, I would go without insurance rather than use Embrace.

My dog had major gastro problems. Everyone at Healthy Paws was very courteous and showed care and compassion for my pet. My claim was rapidly processed and the customer service was second to none!

When the vet recommended pet insurance my immediate thought was not another bill. Let me tell you, this is best thing you can do for yourself and your pet! It is a simple, yet cost effective way of managing your pets health. In the event a major illness or if an accident occurs your not left to make the difficult decision of having your animal suffer or worse yet be put down because you cannot afford the major life saving procedure(s) that makes difference of a happier outcome. You decide your deductible based on what you can afford. It is not a one size fits all situation. Claims are handled professionally and the customer service is great. You speak to a human, what a concept! We tend to forget animals age faster than we do by leaps and bounds, sign up when they are young and enjoy peace of mind.

When the vet recommended pet insurance my immediate thought was not another bill. Let me tell you, this is best thing you can do for yourself and your pet! It is a simple, yet cost effective way of managing your pets health. In the event a major illness or if an accident occurs your not left to make the difficult decision of having your animal suffer or worse yet be put down because you cannot afford the major life saving procedure(s) that makes difference of a happier outcome. You decide your deductible based on what you can afford. It is not a one size fits all situation. Claims are handled professionally and the customer service is great. You speak to a human, what a concept! We tend to forget animals age faster than we do by leaps and bounds, sign up when they are young and enjoy peace of mind.

Love Trupanion. They're so easy to deal with. No runaround,quick reimbursement. Highest recommendation!

Love Trupanion. They're so easy to deal with. No runaround,quick reimbursement. Highest recommendation!

Dogs, especially puppies love to chew. Unfortunately, it doesn’t matter what it is. Two weeks ago I came home to find my $10 sunglasses on the floor. All that remained of the sunglasses was the wire eye frame and a ¼ of one side. Everything else was gone. After franticly searching the house looking for any of the missing parts I came to the conclusion that the parts (glass and all) were inside one of my two dogs. So, off to the vet we went. Both my Weimaraner (Emma) and Schnauzer-terrier mix (Molly) were x-rayed. I was surprised to find that it was Molly, and not the Weimaraner that had eaten the glasses. Some parts passed naturally (to include some small glass shards); however, some of the metal bits wouldn’t leave her stomach. After 48 hours of watching and x-raying Molly to see if the metal bits were moving through the body, it was determined that they were not moving. So it was decided to attempt to retrieve the metal and glass bits endoscopically. The vet informed me that some pet insurance companies do not cover "accidental" ingestions. That made me a bit nervous. When I called Healthy Paws to let them know what happened and to see if I was covered, the Healthy Paws representative asked “Is Molly doing Okay now?” I really got the sense that first and foremost; she was genuinely interested in how Molly was feeling. When I asked if I was covered she said "Absolutely". The endoscope couldn’t retrieve the 75+ glass bits, screws and small metal parts.

Love the Wellness part of the policy :) With a lab you never know what they will get into so it's a relief to know Elly May is covered!

Our dog, Bailey, was vomiting and hardly eating anything. The vet performed many tests, did xrays and untrasounds, then finally exploratory surgery. It was determined that Bailey has Inflammatory Bowel Disease; she's fine now as long as we feed her the most expensive dog food in the store! Anyway, this was a very expensive experience and our claim was for over $3000. The representatives on the phone were knowledgeable and helpful. Our claim was received and processed promptly without any complications. Overall, it was a very easy, professional process and we are very happy with this insurance.

We submitted two claims. One through fax from the vets office and the other through the mail. They are very quick, you just need to make sure you show you paid. The one time there was an issue they contacted me immediately and told me what I needed to do. They now are familiar with our issue so there are no issues.