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I brought Halo into the vet as soon as I noticed her heavy constipation. She was actually yelping in pain when trying to pass. After taking an xray, it was determined she had to stay at the vet for several hours to relieve her. Luckily, I was able to pick her up that evening and watch her closely at home. My vet filled out and sent in my claim form. The next day I received an email from Trupanion letting me know my claim was received and they were working on it. 2 days later, I received an email stating the coverage, reimbursement amount less my deductible. I do NOT regret getting coverage for Halo.

I have had two claims with "Pets Best". Their customer service is excellent. I always get someone who "actually" answers the phone! Yeah, that is unusual in this day and time. They are professional, extremely helpful and caring. I highly recommend them.

Since I've been enrolled with Embrace I had no problem with them, they are awesome. Costumer service is always nice and ready to help you with anything. I will never change to any other insurance we love Embrace! :)

Our experience with Healthy Paws has been nothing but superb! They are helpful, responsive, and, after checking many plans, we found they offer a superior approach to pet healthcare. It's clear their first concern is our pet's well being and their mission to help homeless animals as well as to support good care for pets with homes is simply terrific.

When I had two puppies, the vet bills were quite high. Now that I'm down to one dog, the costs have been cut in half, but it was still great when a friend referred me to ASPCA's Pet Insurance. While it doesn't cover everything (like boarding during summer trips)it does help out by reimbursing some of the costs. And the monthly fees aren't too high either.

I couldn't be happier with our decision to go with Embrace Pet Insurance for our baby boy, black labrador Trigger. We took him in for his puppy shots and to get his chip placed. We purchased the Wellness plan along with the illness/accident insurance plan. Our vetrinarian, was not already partnered or aware of Embrace, and Embrace made it easy on me by taking the guess work out of how to get them in contact with one another and have our claim smoothly submitted. Brian, an Embrace team member, contact our vet and had everything sorted out in one day. Within 3 days of that I had received a notice that our Claim under the wellness rewards plan would be completely covered. That's right, $349 back in our pocket, the insurance and Wellness Rewards package definitely pay for themselves. Believe me every little bit helps while planning a wedding and we can't thank Embrace enough for being so responsive. In 10 days we should be receiving the check. Thank you again Embrace!

Staff always friendly, informative and prompt! The wellness option has been well worth the $. My claims for illness/injury have been exactly what I expected, never a surprise. When I needed to cut down my monthly premium, they worked with me to find the best option to keep good coverage and hit the price I was hoping for.

This is the first time that I have had insurance on any of my pets. So far I have only had to make a wellness claim, based on that experience I find that the customer service department goes above and beyond in assisting you. I have been asked what company do I use for pet insurance and I always say you really should try Embrace. They are affordable and about the only one out there that offers wellness coverage at a very reasonable rate. I really like this company!

Embrace has been excellent to deal with. Recently one of our dogs had a fast growing "thing" on one of her feet. The initial diagnosis was a "mass", which wasn't covered by our Accident Only policy. However, after additional testing, the vet declared that it wasn't a mass, but something caused by trauma. Embrace re-looked at the claim given the new info, and accepted it, saving us hundreds of dollars.

After much research, I purchased Healthy Paws pet insurance. I definitely made the right choice. Brought my Goldendoodle to the Vet's on Tuesday and had a check by Saturday. They covered everything that I expected them to cover. I am so impressed. I highly recommend them to anyone looking in to pet insurance.