Find and read reviews with confidence

I had been unsure about getting my older dog covered and he got quite sick. After very expensive surgery he was fine, but I had not yet signed up. I then decided to cover both he and my younger dog. Good thing too, because the younger one was attacked by a much larger dog and needed life saving surgery and follow up care. She is fine now and my budget is too thanks to the prompt claim payment process. The monthly payment is managable and is worth it.

My dog had very expensive orthopedic surgery, and Embrace met its commitments with amazing efficiency and fairness. You cannot do better than this. They rock.

A preapproval form was submitted when the vet determined my dog needed surgery and the claim was processed before she came out of anastetia (sp?). Trupanion stands by their guarantee. I have had terrible experiences with other pet insurance companies.

A preapproval form was submitted when the vet determined my dog needed surgery and the claim was processed before she came out of anastetia (sp?). Trupanion stands by their guarantee. I have had terrible experiences with other pet insurance companies.

The policy declaration is short, concise, and easy to understand. The claims filing process is a breeze. I was impressed by how quickly our claim was processed, within 3 days of faxing the vet's invoice! And how much of the total bill was covered. More than I expected. It is very stressful to have a dear little beloved pet injured and have to endure surgery and recovery. On top of that, the financial burden can seem overwhelming. I'm so grateful to Pets Best for taking some of that burden away. Thank you Pets Best!

It was kind of creepy. I forgot to mention a vet clinic I took Miso to a few times and they found it anyways. I get the sense that they were trying to peg him as having a pre-existing condition (which is what I have heard from a lot of other people). Will probably be switching companies. They did pay what was owed, it took weeks to get the cash though.

It was kind of creepy. I forgot to mention a vet clinic I took Miso to a few times and they found it anyways. I get the sense that they were trying to peg him as having a pre-existing condition (which is what I have heard from a lot of other people). Will probably be switching companies. They did pay what was owed, it took weeks to get the cash though.

Embrace provides very comprehensive coverage,and we have never had an issue with a claim. Recently Griffin, one of our Great Danes, bloated. Our Vet commented on the generous fraction of the costs that Embrace covered. Yesterday, I got an email from Christine. She had noted the seriousness of the injury and wrote to inquire how Griffin was doing. This was an extremely kind gesture. We alway get progress emails from Embrace when a claim has been submitted and the settlements are prompt. If some of the documentation is missing in the claim submission, they will contact the vet, making the claim process relatively painless for the pet owner. We have renewed our coverage several times and will continue to do so.

Last summer our dog Penny's face swelled terribly, and her breathing became labored from a possible bee sting. A trip to an ER Vet fixed her up, and Embrace quickly applied the bill to her deductible.Late in the year Penny could not keep her food down for several days. Her vet was able to resolve the issue after a two day stay. About this same time Penny began having bladder issues. This was resolved as well. Embrace came through and quickly sent a check covering the bilss upon submission of our claims. We are very impressed with Embrace and the personalized service we received.

Embrace Insurance is comprehensive, responsive and user friendly. Sager is a high valued service dog as well as a well known member of the island of Kauai. He sustained an injury during a play date with our pastor's airdale. Sager would yelp whenever he made certain movements with his neck area. A veterinarian's exam revealed tenderness in the soft tissue of the left side of his neck. During the months that followed Sager required pain and anti-inflammatory medications as well as acupuncture and laser therapy weekly. When his progress was slow we traveled with him to another island for a CAT scan and examination with a specialist.All the while Embrace workers kept pace with monitoring his care and communicating with us via email and EOBs'. The Embrace staff was both competent and friendly.