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Trupanion has provided great customer service for me for the past three years. They respond promptly to claims and quickly provide updates and coverage. I would highly recommend having pet insurance.

Trupanion has provided great customer service for me for the past three years. They respond promptly to claims and quickly provide updates and coverage. I would highly recommend having pet insurance.

My newly adopted puppy, Cocoa is a Lab/Shepard mix. I had just signed up for Trupanion Pet Insurance Coverage and 4 days later She was diagnosed with Demodex, generalized. My Vet's office helped me submit the invoice for the lab tests, medication, etc., and Trupanion was professional and efficient in processing my claim and covered 90% of the cost!! I am soooooo happy I chose to enroll my Cocoa in Trupanion when the 30 FREE trial was expiring. I highly recommend this company to ALL new pet owners. The FREE 30 trial was an excellent idea on their part. In addition, their continued communication via email regarding my enrollment of Cocoa and the through the processing of the claim was superior customer service.

My newly adopted puppy, Cocoa is a Lab/Shepard mix. I had just signed up for Trupanion Pet Insurance Coverage and 4 days later She was diagnosed with Demodex, generalized. My Vet's office helped me submit the invoice for the lab tests, medication, etc., and Trupanion was professional and efficient in processing my claim and covered 90% of the cost!! I am soooooo happy I chose to enroll my Cocoa in Trupanion when the 30 FREE trial was expiring. I highly recommend this company to ALL new pet owners. The FREE 30 trial was an excellent idea on their part. In addition, their continued communication via email regarding my enrollment of Cocoa and the through the processing of the claim was superior customer service.

you think you are throwing money away each month when you see that you are paying for pet insurance. But when something major happens to your pet (and it usually does, whether it is an accident or not) the pet insurance pays for itself. ASPCA has been so helpful with my one pug who seems to always be getting sick and my other pug who just gets into everything that is toxic for dogs. We usually get 50-80 percent of the bills covered and that is extremely helpful when that includes hospital stays. they are also very easy to deal with and make the process very simple so you don't have to worry about that during the stressfulness of your sick pet.

This has been a hassle free insurance company to use. I have turned in claims and they are really fast about getting them done.

This has been a hassle free insurance company to use. I have turned in claims and they are really fast about getting them done.

Had to file an appeal.I also sent letters written from the Dr. and they stated the claim was still not covered. Found every excuse possible to not pay the claim.

I was hesitate on which insurance to provide to my two rescues after I had lost a pet, but knew I needed some kind of catastrophic coverage. I am in AWE of how quickly, professionally and fully Trupanion covered my intial claim, and then a follow-up claim came along. Again, quickly and professionally covered. I highly recommend everyone who owns a pet, consider this to be the best coverage out there. Abby, Harry and I love Trupanion!

I was hesitate on which insurance to provide to my two rescues after I had lost a pet, but knew I needed some kind of catastrophic coverage. I am in AWE of how quickly, professionally and fully Trupanion covered my intial claim, and then a follow-up claim came along. Again, quickly and professionally covered. I highly recommend everyone who owns a pet, consider this to be the best coverage out there. Abby, Harry and I love Trupanion!