Confidence
My dog had gastritis due to overeating and stealing food. I was kept current with the claim via email and I thought the reimbursement was fair. The claim was handled quickly and I also received a followup. I will continue to use this insurance company. When my dog was younger, I had used a different company and the reimbursement was lower with a higher deductible.
- INSURER:
ASPCA
- POSTED: 06/20/2013
- BY: Celene
- BREED: Irish Terrier
- AGE OF PET: 7 - 10
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Great investment! So glad I got Trupanion!
My dog has unfortunately had a lot of medical issues, and having the insurance has allowed me to get him all the help he needs. Dogs give you unconditional love and deserve to get the best care you can provide in return. Read the policy through carefully so you understand what is covered or not - they will stick to the policy.
- INSURER:
Trupanion Canada
- POSTED: 06/19/2013
- BY: Erin
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Great investment! So glad I got Trupanion!
My dog has unfortunately had a lot of medical issues, and having the insurance has allowed me to get him all the help he needs. Dogs give you unconditional love and deserve to get the best care you can provide in return. Read the policy through carefully so you understand what is covered or not - they will stick to the policy.
- INSURER:
Trupanion
- POSTED: 06/19/2013
- BY: Erin
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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ASPCA's coverage is lousy
ASPCA says that it covers 90% of the usual and customary charges for verterinary care. It does not say how it determines what is usual and customary, and I have submitted two claims now, and in both cases ASPCA decided that "usual and customary" was about a third less than what I was actually charged by my vet. I will be switching to different pet insurance.
- INSURER:
ASPCA
- POSTED: 06/19/2013
- BY: Sadie
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Healthy Paws = Customer Service
TOP NOTCH CUSTOMER SERVICE!!! The folks that work the claims are not only lightening quick in processing your claim and getting a check out to you but they sure seem to care as well which goes along ways when dealing with an insurer.
We had spent BIG dollars out of pocket on Bert our previous dane/lab mix going through a neural surgery and related therapy among other things and decided to give the insurance route a whirl on our rottweiler puppy Rufus even though I was highly skeptical of the concept and assumed there had to be some type of catch.
Healthy Paws was put to the test almost immediately as Rufus broke his front right leg on the growth plate at the age of 5 months. The fracture required surgery to pin everything in place so that it would hopefully continue to grow properly and then surgery to remove the pins later down the road. After all was said and done it ended up being around $5k which HP paid on right away. Forward the dial ahead one year and the perfectly restored rowdy rott decided that Easter Sunday would be more fun if he swallowed a tennis ball. Another fun trip to the University of Minnesota Vet Med Center to remove the ball and deal with lingering pneumonia from the endoscopy rang up another $3.5k. HP again paid on the claims without an ounce of non-sense regarding the incidents and the follow up care that was needed to get things right for our boy. No catch involved. My only critique which was mentioned by another is that I do wish thei
- INSURER:
Healthy Paws
- POSTED: 06/19/2013
- BY: Brad
- BREED: Rottweiler
- AGE OF PET: 0 - 3
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Covered Hip Displaysia in my Golden
We've had Pets Best insurance for 3 years on our little Golden, Graham. Graham developed hip displaysia when he was about 2 and a half and I don't know what we would have done without Pets Best. Treatment was $980 per hip and both of Graham's hips were affected--our total bill was $2,300!! We filed the claim the day after the surgery and were PAID TWO DAYS LATER. The reimbursement was direct deposited directly into our account! Honestly, Pets Best couldn't be truer to name. They are HANDS DOWN the best.
- INSURER:
Pets Best
- POSTED: 06/19/2013
- BY: Shirle
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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They pay with the speed of light!!
Our big dog Monarch has a lick granuloma on his right lower leg joint and is now going thru his 2nd round of laser treatment. Trupanion immediately paid for his first round and had already paid for his second round before his treatment even began. I call that fast! We made the right choice when we chose Trupanion even tho we didn't know we would be using it this soon.
- INSURER:
Trupanion Canada
- POSTED: 06/19/2013
- BY: Sylvia
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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They pay with the speed of light!!
Our big dog Monarch has a lick granuloma on his right lower leg joint and is now going thru his 2nd round of laser treatment. Trupanion immediately paid for his first round and had already paid for his second round before his treatment even began. I call that fast! We made the right choice when we chose Trupanion even tho we didn't know we would be using it this soon.
- INSURER:
Trupanion
- POSTED: 06/19/2013
- BY: Sylvia
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Pleased with new Plan arrangements.
I was pleased to be advised that many aspects of Routine Wellness checks are now covered. I have always taken my dog for an annual checkup regardless, but as well as helping me financially, I feel it will encourage owners to get these check ups. Just as with humans, checkups can spot and head off serious problems, which can be costly both financially and health wise. The representatives I have spoken to have all been courteous, helpful and animal friendly!
- INSURER:
ASPCA
- POSTED: 06/19/2013
- BY: G
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great service
The embrace team is professional and quick to respond to email, phone, etc. I am pleased with the services they offer and I know my puppy is in good hands.
- INSURER:
Embrace
- POSTED: 06/19/2013
- BY: Jenny
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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