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Trupanion has covered my pets medication and medical bills at 90% reimburement as promised. Processing could be faster but they have good customer service and I follow up with e-mails.

Trupanion has covered my pets medication and medical bills at 90% reimburement as promised. Processing could be faster but they have good customer service and I follow up with e-mails.

Our first pet puppy Winifred had to be rushed to the emergency room. We were nervous and did not know what was wrong with her mouth. The vet generated a $3,000 estimate of all the procedures they might need to perform. We called Healthy Paws and they quickly had the vet fax over the estimate. Within minutes they called us back with approval! After a few hours the vet found a foxtail burr lodged on her throat. During that time Healthy Paws was readily available to answer any questions we had.

Within the last couple of years our beloved dog began to encounter multiple medical problems.Our veterinarian referred us to specialists. It was all very expensive. Thanks to Trupanion our dog received the the best possible care and we didn't need to mortgage our house. We are very happy and pleased with Trupanion. They are very consumer oriented and honest. I only wish our people health insurance was so good.

Within the last couple of years our beloved dog began to encounter multiple medical problems.Our veterinarian referred us to specialists. It was all very expensive. Thanks to Trupanion our dog received the the best possible care and we didn't need to mortgage our house. We are very happy and pleased with Trupanion. They are very consumer oriented and honest. I only wish our people health insurance was so good.

Having been routinely seriously abused and screwed by VPI (the most horrible, shockingly nasty pet insurer in the world) I was surfing the net one day trying desperately to get RID of said company, when I found a non-profit site for animal rescue on which there was a link to "Healthy Paws Pet Insurance"!! Imagine my delight! By I went into the link with more than a little wariness (remember, an abused person has lost nearly all faith in goodness).... It all sounded too good to be true. They were not only a pet insurance organization, but they support animal rescue and had so many perfect reviews...I had to know more. I called and spoke to the kindest woman, who assured me they were all that and a bag of chips....still wary, I signed up online and that, as they say, was all she wrote for me. That was four years ago and since then, I've been MADLY in love with Healthy Paws! No, that is not an overstatement or an exaggeration. These people who comprise this organization are the most wonderful, loving, supportive and responsive crew I've ever been exposed to as a pet loving adult seeking insurance for said family members... I didn't have a claim for a long time and then our beloved mini Schnauzer passed away suddenly (the vet suspected an embolism in the night) and our cat was bereft. Within days, we received a sympathy card, hand written by the president of the company and signed by every person working there, each with a little note of condolence. My husban

My 1&1/2 year old large,mixed breed dog suffered from a traumatic patellar dislocation requiring surgery.The initial claim for surgical services,testing and medications was handled promptly.

When I found that lump under Spider's arm pit, I panicked. Thank goodness we had Pet's Best Insurance to help with his surgical costs. The tumor came back as cancerous, but it had been completely removed. Today, Spider is happy, healthy, and cancer free thanks to a good surgeon and Pet's Best Insurance.

Receive an email that my wellness reimbursement request was received days after mailing. Two days later, received another email stating the check was in the mail. Amount approved was what I expected. The coverage was well explained at signup and it was clear that illness/injury was the main coverage and wellness was available at an additional charge.

The staff at Pico Rivera Hospital and Trupanion make an ideal team. I will unconditionally recommend Trupanion.