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After losing a cat to a long and expensive illness, when I adopted again I shopped for pet health insurance. Healthy Paws rated A+ from BBB,but what made my decsion was the reviews from pet owner like myself that raved about the compassion they recieved from the Customer Care service. I have experienced this myself and when your pet is so sick it is comforting to know that they truely care.I recieved e-mails and phone calls expressing their concern and sending hugs.I don't get that from my own insurance company. Do you?

Very fast and easy. I mailed the claim, received an email that they had my claim and received another email with my reimbursement info telling me the check was in the mail.

My experience with Pets Best was excellent. I received my reimbursement quickly and without any problems. I highly recommend them to my friends and family.

So far I've been nothing but satified with Pets Best! The process of filing a claim is simple and whenever I call the staff is very helpful! We adopted Wilbur almost two years ago from Angel City Pit Bulls. We want him to live a long happy and healthy life. Having Pets Best Ins gives us the peace of mind of being able to provide him with the best medical care coverage!

Soon after losing our much loved older dog last fall we adopted a little fluff ball mixed-breed puppy from a rescue group specializing in shelter dogs. Even though he was young and healthy, our vet suggested getting pet health insurance for him, especially considering the huge vet bills we had just been through with our old dog. We decided on the Healthy Paws 90% coverage policy (excluding vet exam fees) because we wanted to be covered in case of a big bill, but still have reasonable monthly premiums. We had one or two vet visits over the winter and early spring that brought us up to our deductible, and we promptly received a reimbursement check for the eligible charges as soon as the vet submitted our invoices. Then one Sunday in May our puppy suddenly became very sick, stumbling, drooling, and hallucinating (he was trying to walk into the wall). It was clear that he had somehow gotten into something extremely toxic, though we're not sure about what it could have been, since he has always been either confined to a very safe part of our house, on leash on walks, or closely supervised in our safe, fenced yard. We suspect that he may have eaten a toxic mushroom, since we live in a forested area with lots of natural vegetation. We rushed him to the emergency vet, where they first tried to bring the seizures under control, not very successfully, and they were not sure they would be able to save him. Finally, after many hours, they managed to safely tube some charcoal into him

Trupanion really does cover everything under the policy. Each time our dog has had a medical issue Trupanion quickly responded and we received the insurance checks within 2 weeks. Just recently our dog had a bout of Giardiasis and then 2 weeks later ingested a mystery pill, so our vet bills would have been astronomical if it weren't for Trupanion. The only down side would be that they do not cover exam fees under the policy. Other than that, it's great.

Trupanion really does cover everything under the policy. Each time our dog has had a medical issue Trupanion quickly responded and we received the insurance checks within 2 weeks. Just recently our dog had a bout of Giardiasis and then 2 weeks later ingested a mystery pill, so our vet bills would have been astronomical if it weren't for Trupanion. The only down side would be that they do not cover exam fees under the policy. Other than that, it's great.

My senior kitty, Jelly, developed hyperthyroidism and kidney problems recently. Pets Best has really been there for us. I will continue to recommend Pets Best to all my pet-loving friends and family. They paid over $2,500 in Jelly's claims! Keep up the good work. Thanks Ptes Best!

I cannot speak more highly of the representatives at Trupanion. My cat suffered a severe gastritis from ingesting a foreign body, thus requiring surgery and several medications. His total health costs totaled nearly $3,000.00. Trupanion covered 90% of the cost - no questions asked! The files were reviewed and settled in fewer than 10 days. Thank you, Trupanion, for helping me take the best care of my cat without the stress and worry of financial hardship!

I cannot speak more highly of the representatives at Trupanion. My cat suffered a severe gastritis from ingesting a foreign body, thus requiring surgery and several medications. His total health costs totaled nearly $3,000.00. Trupanion covered 90% of the cost - no questions asked! The files were reviewed and settled in fewer than 10 days. Thank you, Trupanion, for helping me take the best care of my cat without the stress and worry of financial hardship!