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I took out accident insurance on my young dog and accident/medical on my old dog. Soon after the former was bitten badly by another dog and the latter suddenly became incontinenent (bowel and bladder) and later had to be euthanized. I ended up actually getting paid more than I had paid to date for their insurance. I did not question the reimbursement amount because I was grateful for the help I did get. My understanding of this insurance is that they pay 80% of the charges they approve (just like human medical insurances) not a flat 80%. Since I have not investigated reimbursements by other pet insurers, I cannot comment on ASPCA's approval of charges factor.

I have been very pleased with Embrace Insurance so far. We signed up for the Wellness program, and had an orthopedic exam done on our chocolate lab, Maggie. We received email confirmation that they had received the exam report and a week later we received an email saying that they would be sending us a check for the exam. Very pleased!!

I have been in the position where I could not afford to provide the health care needed for a pet. I don't like to be in that position. Health insurance for my pets are as important to me as health insurance for myself. The ASCPA plan I have had for two years provides this coverage for my pet. I don't always need the coverage, but I feel good knowing it's there if I do need it.

We got pet insurance for our Golden Retriever puppy and it was the best decision we could make as pet owners. Things happen. She swallowed a toy which was lodged in her stomach when she was just a puppy. She had a sliver of metal in her paw that had to be surgically removed. All within her first year. Trumpanion was always timely in their processing of our claims and our reimbursement check would come in the mail within one month of the vet procedures.

We got pet insurance for our Golden Retriever puppy and it was the best decision we could make as pet owners. Things happen. She swallowed a toy which was lodged in her stomach when she was just a puppy. She had a sliver of metal in her paw that had to be surgically removed. All within her first year. Trumpanion was always timely in their processing of our claims and our reimbursement check would come in the mail within one month of the vet procedures.

I started policies on my 3 healthy cats last year and initially only needed the wellness service (that also is paid as advertised and is a great deal). One of my cats developed a chronic cough this year and has had a fair bit of workup & treatment...and my Embrace policy has worked as expected. I have hit a few speedbumps with the vet's office not filling out the form entirely correctly, but everything has been resolved and I have been reimbursed as expected per my policy. I am pleased that this seems to be an honorable compamy providing a real service! Highly recommend.

I submitted my first claim just about a month ago. The process was simple and the reimbursement was painless. I received updates via email on the status of my claim and was able to check the web site if I wanted as well. It was nice to receive the money back, but most of all to know that my puppies are in good hands with Embrace.

Healthy Paws insurance is outstanding! I've had other pet insurance in the past and cannot say enough about how impressed I am with Healthy Paws. I submit my claims via facsimile around 7:30am and, within four hours, receive confirmation that the claim is processed and reimbursement is on the way. It happens every time I submit a claim, yet I still can't believe the prompt response.Their rates are reasonable and coverage is excellent. The customer service this company provides also outshines other companies and vastly exceeds expectations. A few days after my dog's surgery, I received a personal email inquiring about how she is feeling. The personal touch is so unlike a cold, uncaring insurance company. I recommend Healthy Paws to everyone I come in contact with at the various veterinary facilities I've had to visit lately. I could not be happier with Healthy Paws!

Hello Things are going good so far with my poor sweet dog who suffers with red sore feet. I thought that tropon was not going to help me but they did! Please erase my previous review it is false! They just took a little more time! I have been under a lot of pressure because my sweet doggy has not been feeling well and just kinda snapped and felt the company turned on me but no they are there and they are mine and my dogs friends to help us through our problems. Again it was my mistake and i was wrong to write a review before they even got a chance to look over the rest of the bills. Please erase asap! THANKS!!!

Hello Things are going good so far with my poor sweet dog who suffers with red sore feet. I thought that tropon was not going to help me but they did! Please erase my previous review it is false! They just took a little more time! I have been under a lot of pressure because my sweet doggy has not been feeling well and just kinda snapped and felt the company turned on me but no they are there and they are mine and my dogs friends to help us through our problems. Again it was my mistake and i was wrong to write a review before they even got a chance to look over the rest of the bills. Please erase asap! THANKS!!!