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Healthy Paws insurance is outstanding! I've had other pet insurance in the past and cannot say enough about how impressed I am with Healthy Paws. I submit my claims via facsimile around 7:30am and, within four hours, receive confirmation that the claim is processed and reimbursement is on the way. It happens every time I submit a claim, yet I still can't believe the prompt response.Their rates are reasonable and coverage is excellent. The customer service this company provides also outshines other companies and vastly exceeds expectations. A few days after my dog's surgery, I received a personal email inquiring about how she is feeling. The personal touch is so unlike a cold, uncaring insurance company. I recommend Healthy Paws to everyone I come in contact with at the various veterinary facilities I've had to visit lately. I could not be happier with Healthy Paws!

Hello Things are going good so far with my poor sweet dog who suffers with red sore feet. I thought that tropon was not going to help me but they did! Please erase my previous review it is false! They just took a little more time! I have been under a lot of pressure because my sweet doggy has not been feeling well and just kinda snapped and felt the company turned on me but no they are there and they are mine and my dogs friends to help us through our problems. Again it was my mistake and i was wrong to write a review before they even got a chance to look over the rest of the bills. Please erase asap! THANKS!!!

Hello Things are going good so far with my poor sweet dog who suffers with red sore feet. I thought that tropon was not going to help me but they did! Please erase my previous review it is false! They just took a little more time! I have been under a lot of pressure because my sweet doggy has not been feeling well and just kinda snapped and felt the company turned on me but no they are there and they are mine and my dogs friends to help us through our problems. Again it was my mistake and i was wrong to write a review before they even got a chance to look over the rest of the bills. Please erase asap! THANKS!!!

Again, we thank you for taking care of Augie's bill. Thank goodness vet visits are on the decline, but we still have our share. We own a dog grooming shop and refer all of our puppy customers to you. You are the best!

I received your check for the difference between my fulfilled deductible amount and charges beyond that deductible. Thanks its good to know we are covered!

I am pretty sure that if a vet wrote on an evaluation form that an animal was breathing air and that their heart was beating, Embrace would use the information to declare that there were pre-existing respiratory and cardiac issues. I quit this company before I ever filed a claim, because if you take good care of your animals and take them to the vet for what are obviously one-time and not chronic issues, Embrace will still find a way to designate a pre-existing conditions. Don't waste your money.

I submitted 4 claims pertaining to Wellness for my new puppy, faxed them to Embrace,and received an email that they were being processed. One day later I got an email update that all 4 claims were being reimbursed at 100% of what I paid on my vet's invoice. I can't tell you how much that helps my finances and I wish I would have purchased insurance when I had my first dog. The Wellness benefit alone is reason enough to purchase this insurance. I know I will use more than the $400 this year, as my dog still needs to be neutered, but with the reimbursment I am getting it will be applied to that - which means less out of pocket cost for me. Thanks Embrace!

Overall we are glad we have insurance for our puppy. It is a tad expensive (and apparently rates went up for new customers), but without it we would have spent a lot more.

Overall we are glad we have insurance for our puppy. It is a tad expensive (and apparently rates went up for new customers), but without it we would have spent a lot more.

I am very pleased with Trupanion and would recommend every pet owner to get this insurance. My dog tore her CCL and I got the best Vet to operate and repair her knee. I also took out the therapy insurance and was able to take her for hydro-therapy to speed up her recovery. If I didn't have Trupanion I would not have been able to afford such wonderful care for my dog.