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I have nothing but good things to say about all of Embrace's customer service members. They always answered my questions and made sure we received our claim check. When they heard of our pet's passing they sent their sympathies and took care of everything with the policy. I highly recommend them for their dedication to courtesy and follow-up. As for the policy the only negative thing I could say is that they don't cover any supplements 'presribed' for out pet. They did cover alternative therapy though and for that I give them 5 stars!

I would highly recommend Trupanion. I have been with them just under a year now, since I have gotten my puppy & twice I had to use my insurance. They were prompt with working on my claim. Hope I don't need to use them again, but the security that they are there & reliable makes me feel so much better.

I would highly recommend Trupanion. I have been with them just under a year now, since I have gotten my puppy & twice I had to use my insurance. They were prompt with working on my claim. Hope I don't need to use them again, but the security that they are there & reliable makes me feel so much better.

Thank you so much to Jenna Mahan; she was such a pleasure to deal with in every way!! She was very sympathetic to Larrys problems, was quick and efficient in her processing of the claim and is an absolute asset to the company! All of the customer service representatives are fantastic! They are all so personable...Darcy, Eric, Brian... I wish I could remember everyone's name! THANK YOU SO MUCH!!

I've filed a few claims now and have never had trouble with hospitalization issues. I watch other dog owners fight with their pet insurance companies so I know what it could be and I greatly appreciate the open way in which they work. The updates as the claim is processed are also greatly appreciated!

I can't say enough good things about Healthy Paws Insurance. Every claim that has been submitted to them has been looked at within 24 hours and I have had a check in my hand within a week or two at the most. The staff at Healthy Paws is incredible. After each surgery, they have checked in with me to see how my dog is doing. They care so much about the animals that are insured through them. If you don't have insurance for your dog yet, you should. It has been such a help for me when determining if I could afford to have the surgery my dog so needed. Between my vet and healthy paws, my dog is taken really care of. I love these guys!!!! I have recommended healthy paws to all my dog owner friends and every one has bought insurance from them.

Had a question regarding a claim and the customer care person was able to assist me to my complete and utter satisfaction. She was so nice and personally checked to make sure my recent claim came through. I've been so happy with Pets Best I even added a new pet I recently acquired.

I would recomend Healthy Paws to anyone looking to protect their pet. They are very quick with reimbursements, usually in less than 1 week. In fact, we receive confirmation emails of our claims being approved within a day of the office visit. Healthy Paws has given us the piece of mind that we can continue to care for our dog without having to think about whether we can afford it or not. It is a horrible feeling to have to think about whether you can save your pet due to cost. Healthy Paws has taken that away from us so we can concentrate on getting our puppy feeling better! Thank you so much!!

The only problem I have is that I don't have a problem. They have covered me in the death of 2 pets and in the life of 2 more. I always get offers about other companies which I look into but I have yet to change from embrace.

Second Claim during a moving to CA. Everything went just perfect. Before I even had the chance to call Embrace - to let them know that I haven`t received my check. They called me, send me a new check. What a incredible service.I am very happy that I went to Embrace after comparing about 10 Quotes. I am totally amazed by the professional and friendly costumer support. Thanks Laura and all the others I have talked to in the past.