informative without being pushy
The gentleman who helped me was informative, but not pushy. I had called Nationwide first, but the gentleman whom I spoke to at Nationwide wasn’t friendly & was extremely pushy. I called Trupanion just planning on getting cost & coverage options, but was so impressed with how helpful and unpressured I felt that I signed up during my first call with Trupanion.
- INSURER:
Trupanion
- POSTED: 02/16/2022
- BY:
- BREED: Cavapoo
- AGE OF PET: 7 - 10
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I have been very pleased with communication.
I have been very pleased with communication. I am very happy that they can be reached at all times and are very helpful answering any questions I may have.
- INSURER:
Trupanion
- POSTED: 02/14/2022
- BY:
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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I've had previous experience with Trupanion with another pet.
I've had previous experience with Trupanion with another pet. Always supportive and helpful.
- INSURER:
Trupanion
- POSTED: 02/10/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Submitting claims is extremely easy
Submitting claims is extremely easy
- INSURER:
Trupanion
- POSTED: 02/08/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Always professional caring efficient clear communication .
Always professional caring efficient clear communication ... VERY appreciated in emergency situation.
- INSURER:
Trupanion
- POSTED: 02/05/2022
- BY:
- BREED: German Pointer
- AGE OF PET: 7 - 10
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Quick turn around.
Quick turn around. Easy to use. Polite customer service.
- INSURER:
Trupanion
- POSTED: 02/04/2022
- BY:
- BREED: Border Collie
- AGE OF PET: Over 11 years
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Tori was very polite and spirited.
Tori was very polite and spirited.
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED: Beagle
- AGE OF PET: 7 - 10
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Submitting my claim(s) was seamless customer support was professional and courteous.
Submitting my claim(s) was seamless, customer support was professional and courteous. Your user interface for submission of the claim and invoice was easy to use and well designed. I shared my experience with Trupanion with my Vet clinic and they asked for brouchures as they were impressed with the experience I have had with Trupanion.
- INSURER:
Trupanion
- POSTED: 01/31/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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