5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
1
out of 5
Verified
Poor Claim Response Times
I reached out for an update for my claim as it had been over two weeks. After talking with a rep, they let me know the claim was pending additional records from Emancipet. I had previously sent in these records and the rep confirmed they were received and now they can move forward with my claim. I donât understand why my claim was in limbo for son long when there were no issues with my claim.
- INSURER: Trupanion
- POSTED: 04/25/2023
- BY: Anthony
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Professional company
The gentleman that I spoke with made the decision much earlier. He walked me though everything and took his time answering my questions and explaining every.
- INSURER: Trupanion
- POSTED: 04/25/2023
- BY: SARAH
- BREED: American Pitbull Terrier
- AGE OF PET: 0 - 3
5
out of 5
Verified
The compassion Joey portrayed just helped me feel as I was being cared after for my dog.
The compassion Joey portrayed just helped me feel as I was being cared after for my dog.
- INSURER: Trupanion
- POSTED: 04/24/2023
- BY: Jimy
- BREED: Goldendoodle
- AGE OF PET: 4 - 6
5
out of 5
Perfect
Great customer service. No rushing, make sure your questions were answered, and you are satisfied with the response. They have processed the claims as promised, with quick reimbursement. I could not be happier. We have recently added our new Aussie with no issue. I highly recommend Pet First for the policy of your choice.
- INSURER: MetLife
- POSTED: 04/22/2023
- BY: Nathan
- BREED: German Shepherd
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
Pet Insurance
I have had Pet Insurance on ALL my animals for well over 20 years. All have had TruPanion as to me, they are the best. I have multiple animals always Currently I have 3 cats and am preparing for 2 dogs....all will have pet insurance. TruPanion is like family to me....the ease, thoroughness and understanding of your situation in placing a claim, talking to someone who truly understands and empathizes with you is wonderful - especially when you are going through it. Please remember, it is not IF something will happen, it WHEN.
- INSURER: Trupanion
- POSTED: 04/20/2023
- BY: Sharon
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
1
out of 5
Verified
Kris
2 years ago I had to use my policy when my other dog was injured. Turn around on claims took about 24 hours. Now it is days and weeks for claims to be processed. This is very horrific as most vets are not online for direct pay with Trupanion. I can't afford to continue certain treatments not knowing for weeks if a claim will be reimbursed, or having to wait weeks for reimbursement. For 10 years, I have recommended Trupanion for everyone I know with a pet, but this go around has been taxing as it comes while my sweet pup is dying. I got insurance to not have these financial worries when my pups are sick or injured. It is absolutely devastating. Please hire enough staff to rapidly turn around claims again.
- INSURER: Trupanion
- POSTED: 04/19/2023
- BY: Kris
- BREED:
- AGE OF PET: 0 - 3
1
out of 5
Scam, don't waist your time
Bought one of their most expensive plans at $125 per month. We had a puppy that started having diarrhea and the vet recommended an abdominal ultrasound to rule out a blockage. Total for visits and ultrasound was just under $2k. This scam of a company paid $40. Don't waste your money. Will be saving the $125 per month from now on.
- INSURER: AKC
- POSTED: 04/17/2023
- BY: Clayton
- BREED: Golden Retriever
- AGE OF PET: 0 - 3