5
out of 5
Verified
Find and read reviews with confidence
With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
5
out of 5
Verified
Trupanion has great customer service.
Trupanion has great customer service. They answer claims very quickly. I think that everyone who works there must be a pet ownerâ¦. They get my pain.
- INSURER: Trupanion
- POSTED: 04/21/2023
- BY: Susan
- BREED: Jack Russell Terrier
- AGE OF PET: Over 11 years
5
out of 5
Verified
Brian was very helpful - and as my dog gets older it is worth the monthly payment incase she needs expensive medical care.
Brian was very helpful - and as my dog gets older, it is worth the monthly payment incase she needs expensive medical care.
- INSURER: Trupanion
- POSTED: 04/21/2023
- BY: Amanda
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
Verified
Trupanion was a true partner in the caring of my dog
Having Trupanion insurance allowed me to provide the best care possible for Sally, a beloved Berner whom we recently had to say goodbye to following a cancer diagnosis. Through her life, Trupanion gave me not only peace of mind that I could access whatever medical care she needed, and did so at a reasonable cost and with excellent service.
- INSURER: Trupanion
- POSTED: 04/20/2023
- BY: Scott
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Verified
3
out of 5
Verified
4
out of 5
Claim response time
Response to Customer service inquiries is wonderful. My biggest complaint is how long it takes for a claim 40-52 days, then once the claim is decided it takes another 5-7 days to get paid. You are looking at 2 months before reimbursement. Not a deal breaker if your claim is a few hundred. My claim total for my dogs last illness was close to $10,000. I used a credit card, 60 days for reimbursement is going to cost me close to $500 in interest. Pets best advertises that most claims take 7 days…..not true
- INSURER: Pets Best
- POSTED: 04/09/2023
- BY: Kim
- BREED: King Charles Spaniel
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
Love Trupanion
Spent over 2000 on my pup. Trumanion called me and I have reimbursement after deductible. Over 1.000. I am over the moon and so thankful for their customer service. I will never cancel and can’t be more grateful.
- INSURER: Trupanion
- POSTED: 04/03/2023
- BY: Jessica
- BREED: Shih Tzu
- AGE OF PET: 0 - 3