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Our cat Cindy has never been sick a day in her life until this month when she inexplicably stopped eating and all activity and just slept for about a week. We took her in and while we are extremely relieved that the medications and tests ran have made her her old self again, we got major sticker shock of how much we had to pay upfront for her treatment. I’m so relieved we had Embrace Pet Insurance. Knowing we were covered made it a less stressful time, knowing that we could pay what we needed to get her better without breaking the bank. It probably saved her life. My only issue was that during the process of getting our claims validated, the system said that there was no diagnosis listed on the claims form and they reached out to our vet, which my vet verified they did not; so my vet had to fax over the info and while two of the claims were processed almost right away, I had to email to re-examine the third because it still came up as needing a diagnosis to move forward when the diagnosis when now listed. But once it got reopened it was verified and settled the same day. Thank you Embrace!

Everything went well, Oreo is doing well.

Our BJ had eye surgery to remove a cyst on his eyelid. BJ is doing well now and back to his rambunctious self! I submitted my claim electronically and was quickly reimbursed for part of the cost. Thank you Nationwide for being there for us!

I have been a client now for 12 years. I have both of my chis. covered under this insurance. Your premiums are getting quite expensive.The reimbursement time (turn-around time) could be somewhat faster. However, you have provided good service.

Helpful staff.

They are very helpful and nice

This is my first experience with pet insurance and it was EXCELLENT! so easy and so caring! Thank you

I can always count on Nationwide to cover my pet’s vet bills.

The claim was handled quickly and all services provided by the vet were covered, minus the deductible and copay. Yay! The only thing is that I wish it could have been done with an electronic submission instead of mailing it in.

This is my first experience with pet insurance. We have had small dogs for over 30 years. Wish I had done it long ago. Filing was a dream, response time was amazing. Love it.