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The claim was handled quickly and all services provided by the vet were covered, minus the deductible and copay. Yay! The only thing is that I wish it could have been done with an electronic submission instead of mailing it in.

This is my first experience with pet insurance. We have had small dogs for over 30 years. Wish I had done it long ago. Filing was a dream, response time was amazing. Love it.

I'm a year late writing this review, but oh well. Last year, my then-4 yo chihuahua terrier completely tore his ACL and because of his breed and knee structure, the surgery was complicated and costly. My family did not have $5,000+ to pay for the surgery, and the vet doesn't do payment plans. Luckily, Lucas (the dog) had been serviced by Healthy Paws for over a year and we felt comfortable with the claim process. Usually these insurances are reimbursement based, but because it was such a large amount, I talked to a HPPI representative and was able to get them to pay their part up front (90%!) and I ended up paying only $500 for my dog's pre-surgery consult, surgery, and post-surgery check! And, because of their unlimited lifetime claims (unlike other providers) i have no worries that I am going to run out of insurance money as he ages (since he's just a pup). Overall wonderful service.

Already recommend to several people in my vet's office. Everyone treats you wonderfully and the claims are processed in record time. Thanks for such a great experience.

Very helpful and hopefully works described.

I am very pleased with my pet insurance from Nationwide, this has been a challenging year for my furry children and knowing I have this insurance is peace of mind that I can give them the best possible care out there. I will never have another pet without this insurance as coverage.

Did not listen well and needed to hear over and over why the initial Trupanion response was incomplete.

Had the policy 8 months since adoption our rescue dog. Processing is easy, reimbursement is quick and they've delivered exactly as promised. Well worth the investment.

So easy to upload invoice online. Prompt no hassle payment.

My fur baby jumped on my bed and completely tore her CCL requiring major surgery. I sent Healthy Paws all of her medical records and within 10 days they approved the claim and reimbursed me accordingly. I have 4 dogs insured with them and would highly recommend them. I have had my dogs covered since 2012 and wouldn't go anywhere else.