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Everything went well, Oreo is doing well.

Our BJ had eye surgery to remove a cyst on his eyelid. BJ is doing well now and back to his rambunctious self! I submitted my claim electronically and was quickly reimbursed for part of the cost. Thank you Nationwide for being there for us!

I have been a client now for 12 years. I have both of my chis. covered under this insurance. Your premiums are getting quite expensive.The reimbursement time (turn-around time) could be somewhat faster. However, you have provided good service.

Helpful staff.

They are very helpful and nice

This is my first experience with pet insurance and it was EXCELLENT! so easy and so caring! Thank you

I can always count on Nationwide to cover my pet’s vet bills.

The claim was handled quickly and all services provided by the vet were covered, minus the deductible and copay. Yay! The only thing is that I wish it could have been done with an electronic submission instead of mailing it in.

This is my first experience with pet insurance. We have had small dogs for over 30 years. Wish I had done it long ago. Filing was a dream, response time was amazing. Love it.

I'm a year late writing this review, but oh well. Last year, my then-4 yo chihuahua terrier completely tore his ACL and because of his breed and knee structure, the surgery was complicated and costly. My family did not have $5,000+ to pay for the surgery, and the vet doesn't do payment plans. Luckily, Lucas (the dog) had been serviced by Healthy Paws for over a year and we felt comfortable with the claim process. Usually these insurances are reimbursement based, but because it was such a large amount, I talked to a HPPI representative and was able to get them to pay their part up front (90%!) and I ended up paying only $500 for my dog's pre-surgery consult, surgery, and post-surgery check! And, because of their unlimited lifetime claims (unlike other providers) i have no worries that I am going to run out of insurance money as he ages (since he's just a pup). Overall wonderful service.