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I'd recommend Pets Best because the people I've talked to there when I've had questions have been so kind, but this is my first go around with pet insurance and I don't think the terms and conditions were spelled out well enough for me. At first I thought it was a total 80% coverage of any bill, and then I read more and understood it to be that it would be up to $2500 per claim, but now have been told that it's just $2500 for the year for the same diagnosis. I wish I had had the foresight to have switched over to the middle plan when I had the time but I didn't as it was twice as much as the basic level. But maybe it's worth it in the end to have basic for young animals and as soon as they're a certain age, to move them up just so there aren't any bad surprises.

When our little Smootch needed TPLO surgery, pets best was there to pay his enourmous medical bill. A lot of other insurers we looked at will deny ACL claims or charge extra for that coverage but not these guys. This insurance has paid for itself many times over. Don't wait to insure your little fur babies until it's too late! :)

They made the whole claims proccess very simple and always proccess claims in a timely manner. If it weren't for pet insurance this year we could not have paid our bills!

My four kitties are covered with Embrace for both wellness and sickness/injury. Thankfully, I have not needed to make a sickness claim as of yet, but if the quick payout of their wellness claims are any indication, I know we've joined up with the RIGHT insurance company! And customer service has been quick with help AND friendliness as well! Only praise for Embrace so far!

Yet again, I am happy with the service that I received with Embrace. Originally my claim was denied, but since Embrace allows you to work with real people who contact you personally, I was able to explain the situation further, get additional information from my vet, and submit it to Emrace. Just a few weeks later the claim was covered. It's so refreshing to see a company let their employees make decisions based on information and logic - not bureaucracy. Thanks again!

Embrace continues to impress me with their thorough and very fair evaluation of my claims. We have two dogs and we have been experiencing a problem with Giardia (sp?)that may have been passed from one dog to the other. Embrace provides me with the status of claims while being reviewed and then provide me a very clear Explanation of the Benefit and why it was handled the way it was. Great communication.

My dog nala has allergies and Trupanion has been good at covering her allergies and reimbursing us for her meds, pads and with this medicine and pads has help Nala in controlling her allergies. So far they have been good about twlling me about new things they cover and i recently moved to azero deductavle and the new policy upgrades.

My dog nala has allergies and Trupanion has been good at covering her allergies and reimbursing us for her meds, pads and with this medicine and pads has help Nala in controlling her allergies. So far they have been good about twlling me about new things they cover and i recently moved to azero deductavle and the new policy upgrades.

My 3 year old male cat had developed urethral obstruction and required catheterization. But after a day or two at home it obstructed again, and the vet recommended perineal urethrostomy. Between Atticus's vet, who performed the catheterization, and the emergency vet performing the surgery, charges exceeded $5000.00. I could not believe how quickly Trupanion responded to the claims. Moreover, very unlike VPI, the initial insurer that I had my cats registered with, Trupanion is precisely as it advertises -- even better. I'm very pleased with them, and it's wonderful to have the assurance that my cats will be cared for when situations like this come to surface.

My 3 year old male cat had developed urethral obstruction and required catheterization. But after a day or two at home it obstructed again, and the vet recommended perineal urethrostomy. Between Atticus's vet, who performed the catheterization, and the emergency vet performing the surgery, charges exceeded $5000.00. I could not believe how quickly Trupanion responded to the claims. Moreover, very unlike VPI, the initial insurer that I had my cats registered with, Trupanion is precisely as it advertises -- even better. I'm very pleased with them, and it's wonderful to have the assurance that my cats will be cared for when situations like this come to surface.