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I have had my dog for 6 years. Aside from 2 emergency situations shortly after we got her. The only claims we had were her annual physical, shots, and teeth cleaning. This time we had a big claim, and I was concerned about how it was handled. The claim was handled professionally, and evrything I thought would be covered was. Thank you!

Trupanion did not look for loopholes and paid per their schedule as promised.

Trupanion did not look for loopholes and paid per their schedule as promised.

I bought pet insurance when we got our Rotweiler 9 yars ago. I purchased from VetInsurance, was told that there was no dedutible and that my rates would not increase. The company was sold to Ing Bank and then to Trupanion. Since they have taken over the policies my rate I creases every year. The only way to keep it at what I had originally contracted for was to apply a deductible, this is after I decided to cancel and I received a huge sob story about why I should keep it. They play to the owners heart strings. Last month I get another email that my rates are increasing again!!! Told them I was cancelling, keep getting emails pulling at heart strings again. They do not look at the breed or life expectancy. Rotties lifespan is 9-10 years, my boy is almost 9 and at this point all any pet owner should be thinking is that you are going to do the best for friend that you can and that means they don't suffer and you don't do anything to keep them alive because you don't want to lose them. Been through this with my first Rottie, she died of osteo sarcoma, made her comfortable and let her go. Be careful with these companies, it is insurance after all and they like money. 2 claims in almost 9 years, do the math as to how much you are paying. Put it in a separate bank account for your pets care. Not saying Trupanion is not a good company, but this constant increase of rates and then trying to make you feel guilty for cancelling is frustrating. Filled out the claim detail

I bought pet insurance when we got our Rotweiler 9 yars ago. I purchased from VetInsurance, was told that there was no dedutible and that my rates would not increase. The company was sold to Ing Bank and then to Trupanion. Since they have taken over the policies my rate I creases every year. The only way to keep it at what I had originally contracted for was to apply a deductible, this is after I decided to cancel and I received a huge sob story about why I should keep it. They play to the owners heart strings. Last month I get another email that my rates are increasing again!!! Told them I was cancelling, keep getting emails pulling at heart strings again. They do not look at the breed or life expectancy. Rotties lifespan is 9-10 years, my boy is almost 9 and at this point all any pet owner should be thinking is that you are going to do the best for friend that you can and that means they don't suffer and you don't do anything to keep them alive because you don't want to lose them. Been through this with my first Rottie, she died of osteo sarcoma, made her comfortable and let her go. Be careful with these companies, it is insurance after all and they like money. 2 claims in almost 9 years, do the math as to how much you are paying. Put it in a separate bank account for your pets care. Not saying Trupanion is not a good company, but this constant increase of rates and then trying to make you feel guilty for cancelling is frustrating. Filled out the claim detail

I couldn't be happier with our decision to go with Embrace pet insurance. Our dog Barkley is doing well after an EKG and stay overnight at the emergency vet. (Of course nothing happens during regular office hours) he had a syncopal episode and we rushed him in. The doctors determined that he has a heart arrhythmia that can be treated with medication. (Yay!!) We knew we could get Barkley the best treatment out there without having the worry of over-paying.

I never experience that medical expenses for my dog will be so expensive. I was absolutely bless having this Trupanion before Puffy had dislocated disc. I won't be able to pay for his surgery without the help form Trupanion and Puffy would suffer so much without the surgery. Trupanion is so great not only for his surgery but other treatment as well. The reimbursement is fast and help me reduce the burden of my financial. When any pet owners ask me about getting pet insurance, I speak highly about Trupanion. I am now upgrade my insurance to cover more for Puffy. I'm sure everyone would be very happy with the service.

I never experience that medical expenses for my dog will be so expensive. I was absolutely bless having this Trupanion before Puffy had dislocated disc. I won't be able to pay for his surgery without the help form Trupanion and Puffy would suffer so much without the surgery. Trupanion is so great not only for his surgery but other treatment as well. The reimbursement is fast and help me reduce the burden of my financial. When any pet owners ask me about getting pet insurance, I speak highly about Trupanion. I am now upgrade my insurance to cover more for Puffy. I'm sure everyone would be very happy with the service.

After adding an English Bulldog to our family we realized we needed a reliable pet insurance plan. Embrace has been great, and claim reimbursements arrive quickly as promised - can't complain!

We have so far only used the Wellness Benefits and those reimbursements have arrived promptly and in the expected amount. The Embrace contact people have always been friendly, knowledgeable, and easy to contact. Very customer oriented. Of course, they end each call with the encouragement to give our Nickie a belly-rub for them. I hope I never have to use the policy to collect on treatment for a major illness but I am so glad to know we have that protection for Nickie if he needs it.