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Can't say enough about the convenience of Trupanion. I have a no-deductible policy, so when my maltipoo developed a respiratory infection and needed to undergo x-rays and a precautionary EKG, I could focus on getting him the best care possible. Submitting the claim was easy, and, after Trupanion called my vet to get his medical history, they quickly approved the claim and reimbursed me 90% of my out-of-pocket expenses.

Can't say enough about the convenience of Trupanion. I have a no-deductible policy, so when my maltipoo developed a respiratory infection and needed to undergo x-rays and a precautionary EKG, I could focus on getting him the best care possible. Submitting the claim was easy, and, after Trupanion called my vet to get his medical history, they quickly approved the claim and reimbursed me 90% of my out-of-pocket expenses.

A trip to our usual vets, an injection, medication and a referral to a specialist meant that the cost of veterinary care really mounted up for our 8 month old puppy recently. Thankfully we took Insurance out with Trupanion when we first adopted Poppy and Trupanion very quickly informed us that the insurance covered part of the treatment, which was very welcomed. The claims team at Trupanion dealt with our claims efficiently and kept us informed of every step of the process. Also any time I call Trupanion & fins the staff member I speak with very polite and helpful. I would recommend these insurers to other pet owners.

A trip to our usual vets, an injection, medication and a referral to a specialist meant that the cost of veterinary care really mounted up for our 8 month old puppy recently. Thankfully we took Insurance out with Trupanion when we first adopted Poppy and Trupanion very quickly informed us that the insurance covered part of the treatment, which was very welcomed. The claims team at Trupanion dealt with our claims efficiently and kept us informed of every step of the process. Also any time I call Trupanion & fins the staff member I speak with very polite and helpful. I would recommend these insurers to other pet owners.

Their rates, customer service, and coverage are excellent. But their claims process is another story. Even though you have an itemized receipt/invoice from the vet, they require you to have the vet fill out a separate claim form for them that lists exactly what the invoice already has on it and have it signed and stamped by them before they will accept it. This has been a huge hassle, and was contributing to a negative relationship with our vet. We had to cancel the policy and change to another that doesn't have this added layer of work... I would not have chosen this company had I known this beforehand.

I did a lot of research on pet insurance before choosing Healthy Paws. What a great company! My dog needed major leg surgery and Healthy Paws was there for me every step of the way. They responded quickly to my requests and questions. You could tell in their voices that the folks in customer care were truly concerned about my dog. They reimbursed me for the surgery in a few short days and they even sent a follow up email to check on how my baby was recovering. I love my dog more than anything and as her guardian, having Healthy Paws gives me the ability to provide her with the best care possible.

I'm a new member of Healthy Paws with my 10 month old Lab. He was diagnosed with bilateral elbow dysplasia recently, and underwent laproscopic surgery on both elbows at Ohio State University's Companion Animal Hospital. THroughout the process, the great folks at Healthy Paws were there for us, quickly reimbursing me for costs incurred (less than a week!). They have been extremely understanding and have responded fast with all of my questions. They even follow up to see how my boy's doing after his surgery! After my last Lab I decided to look into insurance, and Healthy Paws was very highly rated. I can see why now!!

When I was looking for insurance for my new puppy Molly, I couldn't find a plan for both illness and wellness -- except for Embrace. Fortunately I've only needed the wellness part so far. Reimbursements are quick and can be done on line. I'm very happy.

We're so thankful we insured our puppy with HealthyPaws!

The response is prompt and only limited by vet who doesn't turn information in promptly. We have a deductible with 90% coverage for both dogs. When the insuranace company has a complete file, they have paid promptlly. We are awaiting resolution of our latest claim in the amount of $4000 which was created by a rare oral cancer on our 2 1/2 year old Golden Retreiver. By the way she is pronounced cured and we were able to go to the best oral surgeon in Northern California with no limitation.